IT Systems Administrator III (HCA/ITD #9283)

$38.44 - $61.50 Hourly

$79,950 - $127,920 Annually

This position is a Pay Band IF

Posting Details

This posting will be used for ongoing recruitment and may close at any time. Applicant lists may be screened more than once.

This job posting may be used to fill multiple vacancies.

The New Mexico Health Care Authority (HCA) is a state agency that provides comprehensive, accessible, and high-quality health care services to New Mexico residents. The agency is responsible for managing key services such as Medicaid, SNAP, TANF, and LIHEAP, ensuring uninterrupted support and care for New Mexicans.

Our Vision

• Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

• We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

• Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
• Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
• Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
• Build the best team in state government by supporting employees' continuous growth and wellness.

Why does the job exist?

The Systems Administrator III position designs, manages, and supports all aspects of the Information Technology Division (ITD) computing environment. This position manages group and user permissions for accessing servers in on-premises, virtual, and cloud computing environments.

The IT Systems Administrator III will:

• Work with network administrators, other systems administrators, and contractors to ensure the smooth operations of all devices in the network;
• Oversee the operation of a variety of Windows servers in an Active Directory based network;
• Collaborates with security personnel to ensure safe running of all ITD servers and networks;
• Assist with the process of upgrading servers and systems, in addition to the process of migrating on-premise servers to a cloud environment (i.e., AWS);
• Will mentor junior members of the team and provide guidance and direction to them on an ongoing basis.

How does it get done?

The IT Systems Administrator III is responsible for:

• Overseeing all aspects of the computing environment to ensure maximum uptime and overall system functionality;
• Collaborating with network administration, help desk, and security personnel to provide any computing functionality required for the operations of the division and the department;
• Working with ITD management to determine the best solutions to meet the computing needs of the department;
• The oversight of on-premise, virtual, and cloud environments;
• Ensuring that all aspects of the computing environment are kept up-to-date and facilitates the upgrading of systems and devices as needed to ensure everything is as current as possible, while still meeting the functional computing needs of the department.

Who are the customers?

• The Health Care Authority staff, vendors, contractors, other state employees, and clients.

Ideal Candidate

The ideal candidate has:

• 4+ years of designing, managing and supporting a complex computing environment;
• Excellent customer service and communication skills;
• Experience with AWS, VMware, Active Directory, Azure, Group Policy, WSUS, PowerShell and/or other scripting tools;
• Experience with automated endpoint management and with Linux environment.

Minimum Qualification

Bachelor's degree in Computer Science, Management Information Systems (MIS), Information Technology, Engineering or similar technical degree and four (4) years of experience in systems administration. Substitutions Apply. See Substitution Table below.

Substitution Table

These combinations of education and experience qualify you for the position:
Education Experience Education Experience 1 High School Diploma or Equivalent AND 8 years of experience OR High School Diploma or Equivalent AND 8 years of experience 2 Associate's degree in the field(s) specified in the minimum qualification AND 6 years of experience Associate's degree or higher in any field AND 8 years of experience 3 Bachelor's degree in the field(s) specified in the minimum qualification AND 4 years of experience 4 Master's degree in the field(s) specified in the minimum qualification AND 2 years of experience 5 PhD degree in the field(s) specified in the minimum qualification AND 0 years of experience
• Education and years of experience must be related to the purpose of the position.

• If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.

Employment Requirements

Must possess and maintain a valid Driver's License.

Must obtain a Defensive Driving Certificate.

Working Conditions

Work is performed in an office setting with exposure to Visual/Video Display terminal (VDT) and extensive personal computer and phone usage.

Some travel may be required.

Ability to lift up to 50 lbs.

Supplemental Information

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Agency Contact Information: Alex Rodriguez, (505) 538-5184. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.