Position Description
Court Services Supervisor

Anticipated Starting Salary Range: $56,000 - $75,000

Starting Salary Commensurate with Qualifications and Experience

The State Corporation Commission ("SCC" or "Commission") seeks a Court Services Supervisor to join its Clerk's Office. The Court Services Supervisor will be responsible for all Courtroom proceedings related to Bailiff duties; managing the intake, processing, and distribution of court documents; and ensuring the delivery of high-quality customer services through a well-trained staff. The candidate selected for this position will play a key role on the leadership team on upcoming change management initiatives within the Clerk's Office. The Court Services Supervisor oversees the following: preparation of appeals cases, subpoenas, and service of process; maintaining sufficient record keeping, archiving and confidential document protocols; and maintaining accurate internal policies, procedures, and workflows fully compliant with the Code of Virginia. The selected candidate for this position will utilize reports and metrics to prioritize work tasks, ensure performance and accountability, and identify process improvement opportunities. The Court Services Supervisor is also responsible for ensuring that technology and imaging systems are functioning as designed, systems issues are addressed timely, and that solutions are offered to mitigate the risk of systems failures. The selected candidate for this position will provide guidance and support as an information resource to the team, Clerk's Office, and the Commission and will interact and collaborate with internal and external customers, other state agencies, key community stakeholders, and law enforcement. After initial training conducted in the office for approximately 6 - 12 months, this position offers the potential of a hybrid work schedule (remote up to 2 days per week) as business allows, along with professional development, training and educational opportunities.
Qualifications
Preferred qualifications for this position include 6 or more years of relevant experience in document management and processing; experience supporting courtroom proceedings; and experience managing staff. Demonstrated experience building and managing diverse teams and coaching, developing, training and evaluating staff is essential. Candidates should have familiarity with systems workflows, enhancements, and issue resolution. Considerable knowledge of the duties and responsibilities of Bailiffs is important. Ideal candidates for this position will have considerable knowledge of data entry and storage in information systems; court documents and information validation processes; professional customer service practices and standards; and the use of a personal computer and its applications. The ability to read, interpret, and apply the Code of Virginia is critical. The ability to examine, review and validate court documents and filings; enforce proper courtroom procedures; identify and resolve complex issues; manage workflow, identify process inefficiencies and make process improvement recommendations; understand and express ideas clearly, both orally and in writing; and to establish and maintain effective working relationships with Commission staff, industry personnel, and the general public are all essential for success in this role.

SCC Information

Located in downtown Richmond, Virginia, the SCC is a state agency with regulatory authority over many business and economic interests in Virginia. More information about the SCC may be found on our website: www.scc.virginia.gov .

The SCC offers its employees rewarding, impactful public-service work; flexible telework options and work-life balance; and professional development opportunities. The SCC fosters a high-performing workforce with a commitment to diversity and inclusion, collaboration, and alignment with the SCC's mission and strategic goals. Core benefits provided to SCC employees include competitive health and life insurance programs, pre-tax spending accounts, leave programs, and paid state holidays. Employees participate in a state retirement plan with options for tax-deferred retirement savings including employer matching. The state funds a short and long-term disability program.

The SCC regulates various companies and industries in Virginia; therefore, to avoid any conflict, employees are required to sign a Conflict of Interest Form and must dispose of any stock they hold in a regulated company or dispose of any licenses or certificates they hold in any industry regulated by the SCC unless otherwise permitted. Employees also shall report employment of household members by a regulated company.

The SCC does not provide employer sponsorship. We use the E-Verify system to confirm identity and work authorization.

The SCC is an Equal Opportunity Employer. As a Virginia Values Veterans (V3) Certified Employer, we value and encourage veterans and members of the Reserves and National Guard to apply.

The information you submit must clearly demonstrate your experience and qualifications as they relate to this position. Interview consideration is based on the information submitted online. If requested, the SCC will provide reasonable accommodation to applicants in need of accommodation in order to provide access to the application and interview process. A background investigation is conducted on the selected candidate as a condition of employment.

This position will be classified in the SCC Salary Structure as a Grade O-9 and is exempt from the provisions of the Fair Labor Standards Act (FLSA).
How To Apply
This position will remain open until filled; however, interested candidates are strongly encouraged to apply by close of business on May 22, 2024.

Qualified internal and external candidates are encouraged to apply. If you are an external candidate, apply by clicking the "Apply Now" button on this page . If you are an internal candidate, apply using eSCC (Oracle) - iRecruitment Employee Candidate.

Minimum Salary 56000.00 Maximum Salary 75000.00 Ad Close Date