Position Information

Do you like supporting your co-workers and providing excellent customer service? Are you organized and able to perform clerical tasks? If so, come join us at TxDOT's Houston District Special Jobs Office as the Maintenance Support Tech III. This position keeps the office running day to day, assisting with phone calls, meetings, employee onboarding, orders and procurement, data entry, timesheets, and many other essential functions. The ideal candidate is able to communicate and respond quickly and professionally via phone or email to members of the public, coworkers, and local government stakeholders. With great benefits, and a great team, TxDOT is the place to be!

Benefits and Perks

At TxDOT, we value employee work-life balance. In keeping with our commitment to this value, our employees benefit from a wide array of programs and activities that include:

• Low Turnover
• Retirement Pension
• Alternative Work Schedules
• Paid Leave/Holidays
• Health Premiums paid at 100% for full-time employees
• On the Job Training
• Tuition Assistance Program
• Comprehensive Wellness Program/Wellness Leave Incentives
• Career Development Programs/Opportunities for advancement

For a complete list of our total compensation package please visit our website at: Total Compensation Package

To view benefits available to all State of Texas employees visit: Benefits at a Glance (ERS.texas.gov)

Position Description

Performs administrative support-related work in a maintenance office or district headquarters and for one or more projects and specialized programs. May serve as a lead worker. Work requires contact with high-level managers, executives, governmental officials and private entities. Employees at this level establish their own work plan and priorities to meet set objectives. Issues are rarely referred to the supervisor but are handled at the occurrence.

Essential Duties:

• Answers the telephone, evaluates requests, answers questions, routes messages, and/or serves as receptionist or front desk assistant.
• Composes and prepares correspondence and applicable recurring or special one-time reports and/or confidential and sensitive communications.
• Conducts monthly spot inventories, verifies inventory findings, reconciles and coordinates with Business Services on adjustments needed.
• Edits correspondence, reports, forms, and documents for proper format, spelling, grammar, punctuation, typographical errors, syntax, style, sentence structure, content, and clarity.
• Maintains and updates office files/records/logs and a wide variety of automated systems in support of personnel, finance, budgeting, maintenance, inventory, contracts, purchasing, travel information, and/or permitting activities.
• Monitors and assists with data entry for maintenance contract record keeping.
• Monitors equipment mileage and service records.
• Maintains calendars for department personnel to include scheduling meetings, coordinating and making appointments, and travel arrangements.
• Processes receipts and invoices for payment.
• Performs other job responsibilities as assigned.

Minimum Qualifications:

Education: High School Grad or Equivalent in general education.

Experience: 3 years in administrative or clerical support, customer service, or related experience. (Experience can be satisfied by fulltime or prorated parttime equivalent). College education and/or relevant technical training may be substituted for experience on a year per year basis. Substitutions for Minimum Qualifications

Licenses and Certifications: Valid driver's license. This position requires driving a state vehicle.

Competencies:

• Extensive knowledge of:
  • Office management practices and procedures
  • Applicable computer systems and applications
  • Contract record-keeping
• Expert skill in:
  • Maintaining effective working relationships with others
  • Coordinating labor, materials, and equipment
  • Administrative support practices and procedures to include writing, editing and report writing techniques, recording meeting notes, record keeping and records management
  • Preparing and maintaining confidential and sensitive records, files and reports
  • Using computers and applicable programs, applications, and systems
  • Maintaining a safe and effective working relationship with others
• Protects sensitive and confidential information

Physical Requirements and Working Conditions:

• Sedentary work: Lift up to 10 lbs. at a time and occasionally carry files/small tools
• Light work: Lift up to 20 lbs. at a time and frequently lift or carry objects up to 10 lbs.
• Standing - prolonged periods of time
• Repetitive Motion - substantial movements of the wrists, hands, and fingers
• Close Visual Acuity - work includes data/figures; view a computer screen; extensive reading

Conditions of Employment:

Please click this link to read the standard conditions of employment for all positions: Standard Conditions of Employment (TxDOT)

Must be able to report for duty within 60 minutes of notification on a 24-hour basis to respond to emergency situations.