Ohio Digital Academy Analyst (Software Development Entry-Level) - Department of Medicaid

About Us:

The Ohio Digital Academy (ODA) is seeking 1 Software Development Analyst to join our July cohort! The selected analyst will join the Ohio Department of Medicaid's Information Technologies Services office and will be learning relevant skills and technologies in Software Development disciplines including:

Salesforce

As an emerging high-tech hub, Ohio is cultivating an innovation environment and skilled workforce primed to meet the advanced technology and cybersecurity needs of the state's public and private sector employers.

The Ohio Digital Academy seeks to create a technology workforce pipeline by training and employing early entrants to the industry and setting them on a path to careers for

in-demand fields such as cybersecurity, coding, software engineering, user experience design, cloud engineering/architecture, and data analytics.

Selected analysts earn $25 an hour beginning the first day of employment and attend an intensive four-week training program that focuses on civil service training, leadership, technical training & exercises, and professional development within 30 days of hire.

In exchange for a three-year service commitment to the State of Ohio, analysts receive:

• Tuition or loan reimbursement of $20,000 or $40,000 (expenses must be from within one year of joining ODA or while in the program)

• Access to quality, competitive benefits as an employee of the State of Ohio

• Access to the Employee Development Fund, providing $4,500 annually for industry certifications & professional development

• On-the-job training and mentorship opportunities from industry professionals

• Private sector job placement upon completion of three-year service commitment with the State of Ohio

The Ohio Digital Academy is a division housed in the Ohio Department of Administrative Services (DAS) created and led by CyberOhio in collaboration with the Governor's Office of Workforce Transformation (OWT).

Hybrid Telework Schedule: 2 days per week in-office and 3 days per week from remote primary home location. This schedule is subject to change at any time based on business need.

What You'll Do:

Under direct guidance and supervision, works toward acquiring the knowledge, skills and abilities required to perform entry-level duties with the Application Development Team 2:

• Assisting Application Development staff to facilitate the advancement of software development solutions required to meet business strategies and goals

• Assisting with developing customized high quality business solutions within the Salesforce platform

• Assisting with all aspects of the project life cycle (e.g., initial kickoff through the requirements analysis, design, implementation, testing, deployment, and postproduction support of the application)

• Maintaining and supporting production applications within the Salesforce platform

• User provisioning within the Salesforce platform

• Testing applications in the salesforce platform.

As an ODA Software Development Analyst, you will be learning and working under the guidance of more experienced professionals. Your job duties will involve supporting them in various tasks while gaining hands-on experience and knowledge in the field of Software Development.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

Minimum Qualifications

Prior or current experience, education, training, or certifications in any combination of the following: data analytics, data visualization, statistical analysis, data quality management, data entry, project management, and technical documentation.

Or

Completion of undergraduate or associate core program in computer science or information systems

Job Skills: Cloud Computing, Computer Literacy, Information Technology, Active Learning, Attention to Detail

Knowledge, Skills, and Abilities:

Knowledge:

1. Familiarity with software development principles and methodologies.

2. Basic knowledge of the Salesforce platform and its functionalities

3. Verbal/Written Communication

4. Organizing and Planning

5. Problem Solving

Skills:

1. Basic application development skills, particularly within the Salesforce environment: custom objects, controllers & triggers and workflows, Apex classes, Lightning Web Components, SOQL

2. Azure DevOps

3. Microsoft Office Suite

Abilities:

1. Understand manuals & verbal instructions, technical in nature

2. Ability to learn and adapt to new tools, technologies, and processes.

3. Work in a team environment

4. Use analytical skills to troubleshoot issues

5. Ability to maintain accuracy and thoroughness in work.

6. Ability to manage time effectively to meet project deadlines.