Operations Assistant

At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them."

Our SpartanNash family of Associates is 17,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash's People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!

Location:
6175 Technology Parkway - Midland, Georgia 31820
Job Description:

Position Summary:

This role is responsible to provide a variety of clerical/administrative support to human resources, the distribution center warehouse, and/or transportation operations. This may include, but is not limited to, new hire orientations, posting content to SpartanNash Go, preparing documents/correspondence, compiling and verifying data, running reports, sorting mail and preparing shipments, assisting with warehouse payroll/accounting functions, etc.; responsibilities may vary based on assigned distribution center.

Here's what you'll do:

• Respond to routine requests and inquires by phone, in person or by correspondence; ensure responses to inquiries are timely and accurate or direct to appropriate contact.
• Gather information, compile data and prepare, run and/or distribute reports (i.e., KPIs/Key Performance Indicators, Transportation Metrics, etc.) as assigned for warehouse and transportation.
• Sort and distribute incoming mail and prepare/process outgoing mail requests and shipping packages to service centers, vendors, retail stores, etc. as assigned.
• Responsible to administer and reconcile petty cash accounts, product receipt and unloading fees, over-the-road driver allowance accounts, and other fund accounts (i.e., vending machines); ensure accounting information (i.e., checks for deposit, invoices, etc.) are submitted to the corporate accounting team in a timely manner.
• Work with corporate accounting team as appropriate to include, but not limited to, deposit of daily checks, set up of expense/vendor accounts, processing reclaim invoices, processing charge-backs from coupons, coding invoices for accounting entry, etc.
• Provide administrative support to warehouse operations to include, review and sort invoices and credits, process billing corrections; process Pay on Delivery (PODs) invoices, verify purchase orders and receiving records, follow up to resolve discrepancies and escalate billing and/or cash receipt issues in an accurate and timely manner.
• Review data within the distribution center time clock and/or transportation paperwork and ensure the timely and accurate calculations, processing and input of warehouse/transportation payroll data within the Payroll/HRIS system.
• Validate the accuracy of data and coordinate with Corporate Payroll department, as necessary, to ensure payroll data is available by required deadline to ensure timely processing.
• Resolve any issues and/or respond to questions from associates in a timely manner.
• Perform clerical tasks such as, but not limited to, copy, fax and/or print documents; prepare correspondence for distribution management, assemble, distribute and maintain department files and records accordingly.
• Maintain department office supply inventory and order supplies as needed.
• Support and assist with various programs such as associate recognition programs, culture activities, new hire orientation, wellness initiatives, etc. as required.
• May assist with other warehouse operations and transportation clerical/administrative tasks as assigned, and may assist with shipping/receiving, inventory control, and warehouse functions as necessary.
• Additional responsibilities may be assigned as needed.

Here's what you'll need:

• High School Diploma (Preferred) or GED.
• One-year general clerical/office experience, preferably within a wholesale/warehouse environment.
• Basic office and computer skills, including experience with Microsoft Word, Excel and PowerPoint.
• Good written and verbal communication skills and customer service skills.
• Must have attention to detail and effective organization, prioritization, multi-tasking and time management skills.
• Ability to handle and maintain confidentiality of sensitive information.
• Extremely proficient computer skills including Microsoft Office (Word, Excel and PowerPoint) required.
• Able to work in a team environment as well as independently.
• Must be able to work within a warehouse environment.
• Basic knowledge of accounting/payroll processes helpful.

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

May be required to lift and/or move 20 pounds. The associate is frequently required to sit/stand/walk. While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions. Temperatures may vary for those subject to any of the following areas: computer/server room, print shop, production area). The noise level in the work environment is usually low to moderate but may be high in distribution settings. Travel requirements vary by assignment.

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package .

SpartanNash is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals.

We are not able to sponsor work visas for this position.

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