Operations Assistant - SurePayroll

Responsibilities

• Analyzes written inquiries from customers, preparing for distribution to other individuals, departments or queues.
• Updates critical data in customer accounts.
• Corresponds electronically with customers regarding their written requests, providing confirmations, straightforward customer instruction and answering common questions.
• Scans all mail correspondence from tax agencies into the system and sets up cases for further research and resolution.
• Provides dedicated administrative and clerical support for specific functions or management within a department.
• Updates and distributes regular reports.

Qualifications

• H.S. Diploma - Required
• 2 years of experience in related field.

Compensation

In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $16.53 - $23.60 hourly. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Responsibilities

• Analyzes written inquiries from customers, preparing for distribution to other individuals, departments or queues.
• Updates critical data in customer accounts.
• Corresponds electronically with customers regarding their written requests, providing confirmations, straightforward customer instruction and answering common questions.
• Scans all mail correspondence from tax agencies into the system and sets up cases for further research and resolution.
• Provides dedicated administrative and clerical support for specific functions or management within a department.
• Updates and distributes regular reports.

Qualifications

• H.S. Diploma - Required
• 2 years of experience in related field.