RATP Dev USA - Your future. Our destination
Mission

RATP Dev USA, Quality Transit for Quality of Life! We're not just about transit; we're about transforming lives through quality transit services.

Profile

The role of the Operations Supervisor is of utmost importance in ensuring the safety and satisfaction of bus operators and customers. They are responsible for conducting driver field evaluations, being the first responder in case of accidents, and communicating respectfully and professionally with other Dispatchers, Bus Operators, and Supervisors. As Operations Supervisors, they will be responsible for scheduling and administrative tasks, in addition to performing the duties of a Dispatcher and Road Supervisor. For this critical role, we require a candidate with at least two years of experience, an active CDL, and a passenger endorsement. The candidate must also have open availability.

Requirements and responsibilities of the Operation Supervisor

• Communicate job requirements and duties to bus operators and dispatchers.
• Responsible for day-to-day evaluation reports
• Assist bus operators in preparing accident reports and safety violations documents.
• Correct safety problems on the route/scene while documenting violations
• Liaison between bus operators, clients, and organizations in customer service issues
• Evaluate and monitor bus operator safety and performance
• Assist safety personnel with Department of Transportation (DOT) and Federal Transit Administration (FTA) compliance and recordkeeping.
• Assist in dispatching and miscellaneous clerical tasks as needed
• Obtain a Commercial Driver's License (CDL) required to operate vehicles at the location, maintain that license, and drive routes periodically
• May assist with bus operator tracking system for bus operator performance and evaluations
• At least 21 years old
• A valid driver's license in good standing

Pay: 21.00

We are an Equal Opportunity Employer and Welcome Diversity to our Teams.

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