Job Summary:

Lockton Dunning Benefits is currently seeking a Pharmacy Analytics Manager, you will lead and oversee operations related to Pharmacy Analytics practice for Commercial, Hospital Systems, and Health Plan clients. Your team provides support for Pharmacy Benefit analytics to all lines of Health and Welfare assisting with Data Management, Data Governance, Reporting, and Analytics.



Our ideal manager will demonstrate – and model for the team – a high level of professionalism, an ability to embrace our friendly and ambitious culture, the capability to thrive in a fast-paced environment, and the flexibility to easily adapt to changing priorities. You will be an important contributor in the realization of our mission to revolutionize insurance to protect what matters.



ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

•Manages Data Warehouse operations and migration activities while coordinating with multiple vendor

•Oversight of reporting and analytics function for the Pharmacy Analytics Team.

•Manages day-to-day operations for intake and work assignment for Data requests, Carrier file management, Reporting, Analytics, and contract set up

•Works on special analytics projects for client specific and book of business trends.

•Drives relationship with Carriers for process enhancements and for setting expectations.

•Coach, train and motivate teams to encourage their ambition to achieve quality objectives.

•Maintain a fun, collaborative, creative and enthusiastic work environment.

•Maintain a thorough understanding of the technologies and tools needed for RFP process, PBM contract requirements, reconciliations, and reporting requirements.

•Meet established Quality Standards and help drive higher standards.

•Establishes base line for team performance and to improve productivity, timeliness, and quality.

•Maintains team documents, files, standards, operating procedures, and guidelines.

•Identify competing timelines and actively engage team members and cross functional teams to prioritize deliverables.

•Conducts weekly sessions with team/series leads on all open projects and sets priorities.

•Interface with strategic partners to address issues and trends.

•Identify and create process improvements and maintain account team relationships.

•Review, delegate and correspond to vendor requests and inquiries.

•Maintain a high level of professionalism and sense of urgency to ensure client and account team expectations are consistently met.

•Ensure that the team is an effective resource for the account teams and partners.

•Perform other duties as assigned or requested.



#LI-Hybrid



#LI-Remote

Requirements:

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED

•Bachelor's Degree required; Master's Degree preferred.

•Minimum of 15 years of experience, including 5+ years of management experience, in healthcare & data analytics.

•Strong background with business intelligence tools with experience implementing enterprise data and reporting platforms.

•Exemplary knowledge of Pharmacy Analytics coverages and services.

•Thorough understanding of PBM data layouts, contracts, financial terms and data concepts.

•Proficiency in the use of analytics tools, SQL, Databricks, Cloud data warehouse, Alteryx, PowerBI, Tableau, Excel, Access and PowerPoint.

•Advance knowledge of Healthcare payer financial analytics, data concepts, Statistical Analysis.

•Must have strong internal and external customer service skills, along with the ability to develop sound internal client relationships.

•Demonstrated ability to instill confidence and comfort with clients and representatives.

•Must have strong verbal, written, and interpersonal skills to interact with associates at all levels of responsibility, along with the ability to communicate with tact and diplomacy.

•Demonstrated professional, tactful negotiation and persuasion skills to achieve objectives.

•Organizational and time management skills to prioritize workload and meet deadlines required. Must be results oriented with the ability to change priorities as needed.

•Strong management and leadership skills.

•Efficient in multi-tasking (managing workload and timeliness).

•Self-motivated and a team player.

•Adept at problem solving and making critical decisions.

•Ability to interpret and implement company and state policies and processes.

•Ability to grasp new and complex concepts.

•Legal right to work in the United States.