Plant IT Support Specialist (On site Charlotte, NC)

We are Cognizant Artificial Intelligence

Digital technologies, including analytics and AI, give companies a once-in-a-generation opportunity to perform orders of magnitude better than ever before. However, clients need new business models built from analyzing customers and business operations at every angle to really understand them.

With the power to apply artificial intelligence and data science to business decisions via enterprise data management solutions, we help leading companies prototype, refine, validate and scale the most desirable products and delivery models to enterprise scale within weeks.

*You must be legally authorized to work in the United States without the need of employer sponsorship, now or at any time in the future *

Job Title: Plant IT Support Specialist (Onsite)

Required Skills

Technical Skills: Windows 10/11, Server 2016, Server 2019. Administrating & troubleshooting Windows servers & desktops issues.

Technical Skills: VMware Administration and Dell products (servers, workstations and rack mount servers).

Roles/Responsibilities

• Installation of Windows Operating (OS) systems for servers and desktops.
• Re-imaging of OS for break/fix purpose.
• Work with windows peripherals like printers, multiple displays/monitors.
• Work on hardware issues for both servers and desktops.
• Coordinate with hardware vendors for servers, desktops and storage systems.
• Installation , Configuration and Administration of VMware servers
• Configure physical network connections between servers and storage for virtual environment.
• Perform vMotion, CPU, RAM, disk administrative tasks including capacity increases.
• Move/rack/stack hardware assets at the plant as needed by business.
• Deploy Virtual Machines and use Clones, VM Snapshots, template & perform health checks for virtual servers.
• Front end IT maintenance and downtime activities with proper coordination with other IT teams.
• Ensure High availability, Clustering for plant servers in VMware environment.
• Setting up and monitoring performance and capacity planning.
• Managing Tasks, Events and Alarms Windows Admin - 2016/2019/2022/Win10/Win11.
• Sort complex issues pertaining to hardware and network failure - Monitor both Hardware and Software systems for errors and update them regularly to maintain proper functioning and flow of information.
• Perform administrative tasks in managing antivirus, remote desktop, VNC, putty or other tools used for IT purpose on plant systems.
• Recommend new updates and changes needed for IT infrastructure at plant.
• Create, update and maintain documents for managed IT assets.
• Work on infrastructure tickets related to windows issues.
• Participate in customer interfacing reports/audits and project activities for the plant.
• Participate in life cycle management of managed servers/desktops/storage.
• Travel to nearby sites for fixing IT issues or providing hand/feet support.
• Should be willing to travel to nearby Manufacturing sites if needed. Fully reimbursable business travel.

Job Location

Primary: Charlotte - NC USA

Salary and Other Compensation:

The annual salary for this position is between $79,000 - $92,500 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

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The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 345,000 associates around the world.
• We don't just dream of a better way - we make it happen.
• We take care of our people, clients, company, communities and climate by doing what's right.
• We foster an innovative environment where you can build the career path that's right for you.

About us:
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.