Practice Patient Care Coordinator

Patient Care Coordinator - AdventHealth Medical Group Cardiology at Orlando

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

O ur promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Monday - Friday

Shift: 8:00am-5:00 pm

Location : 600 Courtland Street, Ste. 100, Orlando, FL 32804

The community you'll be caring for:

• Join a team that provides exceptional patient-based care.

• Collaborative teams that work together for a common goal

• Compassionate and supportive leaders ensure work life balance for team members and providers without compromising patient care.

The role you'll contribute: The Patient Care Coordinator provides continuous and well-rounded care to surgical and non-surgical patients. Educates the patient and/or family on pre-operative and post-operative care in addition to the treatments being provided in the practice. Schedules surgical procedures, pre-admission testing and serves as a liaison between the patient and practice support staff. Monitors the patients' course of treatment and communicates pertinent information to the physician to obtain referrals and/or orders for medication and/or diagnostic tests. Displays a caring and professional attitude at all times as well as maintaining personal and professional growth.

The value you'll bring to the team:

• Answers phones, schedules patient appointments and triages patient phone calls. Returns telephone calls in a timely manner
• Prioritizes work tasks, maintains a steady workflow, follows through until task is complete. Uses appropriate problem solving and decision-making abilities based on established protocols
• Thoroughly explains procedures, treatments, and nursing care to patients and/or family
• Reviews patient charts to ensure that all test results and correspondence are present prior to the physician seeing the patient. Obtains appropriate authorizations from patient's insurance carrier
• Reviews appointment bookings and ensures preferences are given to patients in emergency situations. Maintains timely flow of patients

Qualifications
The expertise and experiences you'll need to succeed:

Minimum qualifications:

• High School Grad or Equivalent 0 years of experience.
• Basic Life Support

Preferred experience:

• Medical office scheduling experience
• EPIC experience preferred
• Some clinical experience preferred

---