Product Support Engineer 4 (Tech Spec II) - Customer Support Engineering

Responsibilities for this Position

Position Title: Product Support Engineer 4 (Tech Spec II) - Customer Support Engineering

Date: Aug 22, 2024

Location: Appleton, WI, US

Company: Gulfstream Aerospace Corporation

Product Support Engineer 4 (Tech Spec II) - Customer Support Engineering in GAC Appleton

Unique Skills:

Preferred candidates will possess the following characteristics:

• Customer-service oriented to our internal customers - primarily Operations personnel.
• Flexibility, adaptability and quick learning skills to meet our customers' needs.
• Broad awareness and knowledge of FAA regulatory standards.
• Ability to perform and prioritize multiple assigned projects at the same time.
• Knowledge and experience with AutoCAD, Catia v5 and SmarTeam.
• Willingness to obtain FAA ODA unit member authority.

Education and Experience Requirements

Bachelor's Degree in engineering or technical related curriculum applicable to the respective job position required or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. 10 yrs in specific technical discipline or 15 yrs broad eng experience in several technical disciplines with Bachelors. Experience credit considered for related adv degrees limited to 2 yrs for Masters and 4 yrs for PhD in fields applicable to this job.

Position Purpose:
Guides successful completion of major engineering programs, or conceives research in areas of considerable scope and complexity supporting the development and production of Gulfstream products and services

Job Description

Principle Duties and Responsibilities:
Essential Functions:

1. Selects appropriate methods, techniques, and evaluation criteria to resolve complex engineering issues .
2. Is consulted extensively by associates and others as a recognized authority within the field .
3. Anticipates and resolves complex issues in creative and effective ways, developing standards and guides for diverse engineering activities .
4. Approach to problem solving balances technical product, cost and schedule .
5. Works without appreciable direction; work is reviewed from a long-range perspective for desired results .
6. Exercises latitude in determining technical objectives of assignments, and makes decisions and recommendations that are recognized as authoritative .

Additional Functions:

1. Maintains a current knowledge of developments in the field of specialty and/or other related aircraft fields in order to recommend innovations to improve quality and effectiveness of company product .

Perform other duties as assigned.

Other Requirements:

1. Advanced degree in engineering, or related curriculum preferred.
2. The level of technical skill and abilities appropriate for this grade will be established by each discipline.

Additional Information
Requisition Number: 221937
Category: Engineering
Percentage of Travel: Up to 25%
Shift: First
Employment Type: Full-time
Posting End Date: 12/31/2024

Equal Opportunity Employer/Veterans/Disabled.

Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.

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Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft

Nearest Major Market: Appleton
Nearest Secondary Market: Oshkosh

Job Segment: Aerospace Engineering, Technical Support, Aerospace, Engineering, Technology, Customer Service, Aviation

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