Program Manager, Care Management

Summa Health System is recognized as one of the region's top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.

Summary:
Works collaboratively with the Director of Care Management to develop, implement and provide oversight for all aspects of care management and transitions throughout the continuum of care to drive better care and outcomes for patients. Contributes to the oversight of care management initiatives, projects, and programs developed to meet the needs of patients and the communities we serve and maintain compliance and performance with required regulations.

Works collaboratively with the Director of Care Management to support Summa Health's population health strategy to meet organizational goals related to quality outcomes, patient experience and cost-efficiency, supporting system-wide strategic initiatives focused on complex care management.

Participates in the delivery of high-quality care management activities in a cost-effective manner.

1. Formal Education Required:
a. Bachelor's degree in nursing; or a degree in public health, clinical science, business, and relevant health care experience.
b. An advanced degree (ex: MSN, MBA, MPH,) in a relevant field or equivalent experience.

2. Experience and Training Required:
a. Three (3) years Population health management or managed care experience that has demonstrates ability to constructively challenge established ways of doing things to lead improvement and change, to include:
i. Process improvement experience or training
b. One (1) year of project management or team leader experience preferred

3. Other Skills, Competencies and Qualifications:
a. Demonstrated success at building effective cross-functional and multi-disciplinary teams
b. Strong informatics and analytic background
c. Possesses knowledge in: quality improvement; care management; information systems and their applicability to clinical effectiveness/outcomes management; contemporary management principles; accreditation standards; value-based reimbursement models
d. Ability to prioritize, critically analyze and develop solutions using multiple data sources
e. Has an understanding of data collection and analysis
f. Motivational coaching and Interpersonal/human relations skills
g. Presents a professional and personal demeanor characterized by the ability to serve as a facilitator and consensus builder
h. Demonstrates superb relationship building skills
i. Demonstrates management and leadership experience
j. Ability to prioritize duties and delegate responsibilities
k. Ability to adapt new models of care, when appropriate, to variations in population subsets for targeted conditions
l. Strong, critical thinker with ability to extend knowledge of information systems and applications to cross team collaboration
m. Population Specific Competency: Ability to effectively interact with patients/customers with the understanding of their needs for self-respect and dignity

4. Level of Physical Demands:
a. Sedentary: Exerts up to ten pounds of force occasionally and/or a negligible amount of force frequently.
$37.03/hr - $55.55/hr
The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.