Receptionist / Part-time
Los Alamos, New Mexico
Employer: Frontier Management
Industry: Healthcare
Salary: Competitive
Job type: Part-Time
SHIFT:
Weekends Sat-Sun 8:00AM-4:00PM
DESCRIPTION
Responsible for interpreting company policies, and employment law. Responsible recruiting, supporting, and developing talent. The ideal receptionist will have skills in auditing, compliance and excellent coordination between all departments.
QUALIFICATIONS
• High school Diploma required.
• Proficiency with Microsoft office: Word, Excel and Outlook.
• Possess effective communication skills to maintain positive relationship with residents, families, staff, physicians, consultants, providers, and governmental agencies, their representatives and the community.
RESPONSIBILITIES
• Meets and greets all new residents to facility; explains and orients residents to facility services such as telephone, cable, dietary preferences, laundry and activities.
• Resolves customer requests, questions and complaints; provides information to improve customer service.
• Serves as liaison between residents and other departments.
• Conducts inquiries on customer satisfaction; reports information using recommended tools and forms.
• Identifies, researches and resolves customer concerns; reports trends to Quality Assurance Committee follows up on customer inquiries not immediately resolved
• Coordinate discharge planning with resident, family, rehab, nursing, referrals to agencies.
• Arranges for consults for residents annually or as needed.
• Serves as role model to foster superb customer service.
• Assists the center in ensuring adherence to Federal and State regulations including participating in survey process and the correction of deficiencies.
• Completes clerical work for administrative and facility personnel; Opens, delivers, and forwards mail; Transcribes materials; Records appointments and meetings for administrative staff; Files necessary documents;
• Answers telephone and directs caller to correct station; Refers to nursing home directory to ascertain station number of persons requested; Takes messages for staff members; Answers questions of callers according to nursing home policy; Answers routine correspondence.
• Alerts specified individuals and agencies in case of emergencies; Assembles material for reports and questionnaires.
• Announces notifications over public address system.
• Updates resident directory including resident's names, room locations, and telephone extensions.
• Arranges for service of office equipment.
• Other duties, responsibilities and activities as assigned by supervisor- petty cash, AR/collections, resident trust fund, petty cash, renewals, and other. Supports business office functions as needed; Receives payments for services rendered and records amount received; Distributes petty cash and makes change; Prepares and distributes receipts for monies received.
• Passes out and collects employment applications.
• Other duties, responsibilities and activities may change or assigned at any time with or without notice.
Weekends Sat-Sun 8:00AM-4:00PM
DESCRIPTION
Responsible for interpreting company policies, and employment law. Responsible recruiting, supporting, and developing talent. The ideal receptionist will have skills in auditing, compliance and excellent coordination between all departments.
QUALIFICATIONS
• High school Diploma required.
• Proficiency with Microsoft office: Word, Excel and Outlook.
• Possess effective communication skills to maintain positive relationship with residents, families, staff, physicians, consultants, providers, and governmental agencies, their representatives and the community.
RESPONSIBILITIES
• Meets and greets all new residents to facility; explains and orients residents to facility services such as telephone, cable, dietary preferences, laundry and activities.
• Resolves customer requests, questions and complaints; provides information to improve customer service.
• Serves as liaison between residents and other departments.
• Conducts inquiries on customer satisfaction; reports information using recommended tools and forms.
• Identifies, researches and resolves customer concerns; reports trends to Quality Assurance Committee follows up on customer inquiries not immediately resolved
• Coordinate discharge planning with resident, family, rehab, nursing, referrals to agencies.
• Arranges for consults for residents annually or as needed.
• Serves as role model to foster superb customer service.
• Assists the center in ensuring adherence to Federal and State regulations including participating in survey process and the correction of deficiencies.
• Completes clerical work for administrative and facility personnel; Opens, delivers, and forwards mail; Transcribes materials; Records appointments and meetings for administrative staff; Files necessary documents;
• Answers telephone and directs caller to correct station; Refers to nursing home directory to ascertain station number of persons requested; Takes messages for staff members; Answers questions of callers according to nursing home policy; Answers routine correspondence.
• Alerts specified individuals and agencies in case of emergencies; Assembles material for reports and questionnaires.
• Announces notifications over public address system.
• Updates resident directory including resident's names, room locations, and telephone extensions.
• Arranges for service of office equipment.
• Other duties, responsibilities and activities as assigned by supervisor- petty cash, AR/collections, resident trust fund, petty cash, renewals, and other. Supports business office functions as needed; Receives payments for services rendered and records amount received; Distributes petty cash and makes change; Prepares and distributes receipts for monies received.
• Passes out and collects employment applications.
• Other duties, responsibilities and activities may change or assigned at any time with or without notice.
Created: 2024-08-31
Reference: 1211437
Country: United States
State: New Mexico
City: Los Alamos
Similar jobs:
-
Receptionist
Genesis HealthCare in Santa Fe, New Mexico💸 $13 - $15 per hour -
Clinic Receptionist ENT
Lifepoint Health in Dona Ana, New Mexico -
Receptionist
Genesis HealthCare in Gallup, New Mexico💸 $12.00 per hour -
Receptionist / Temporary
Frontier Management in Gallup, New Mexico -
Salon Receptionist - Animas Valley Mall
JCPenney in Farmington, New Mexico -
Dental Office Receptionist
AMERICAN DENTAL PARTNERS in Albuquerque, New Mexico💸 $18.00 - $24.00 per hour -
RECEPTIONIST - GAMING COMM
Sandia Resort & Casino in Albuquerque, New Mexico -
Receptionist Part-time
Frontier Management in Roswell, New Mexico -
Clinic Receptionist ENT
Lifepoint Health in Dona Ana, New Mexico -
Receptionist / Primary Care
Comprehensive Cancer Centers of Nevada in Santa Fe, New Mexico -
Salon Receptionist - Mesilla Valley Mall
JCPenney in Las Cruces, New Mexico -
Business Office Receptionist (NMVH/DOH #28760)
State of New Mexico in Truth or Consequences, New Mexico💸 $16.12 - $22.57 per hour -
Receptionist
Genesis HealthCare in Albuquerque, New Mexico💸 $17 - $19 per hour -
Receptionist
Genesis HealthCare in Albuquerque, New Mexico💸 $17.50 - $22.00 per hour -
Clinic Receptionist ENT
Lifepoint Health in Dona Ana, New Mexico -
Receptionist/Info Clerk - Advanced (DOH/NMVH #31134)
State of New Mexico in Truth or Consequences, New Mexico💸 $16.20 - $24.29 per hour -
Salon Receptionist - Coronado Center
JCPenney in Albuquerque, New Mexico -
Salon Receptionist - Rio West Mall
JCPenney in Gallup, New Mexico -
Salon Receptionist - Santa Fe Place
JCPenney in Santa Fe, New Mexico -
Receptionist /Weekends
Frontier Management in Truth or Consequences, New Mexico