Insight Global is looking for a Salesforce Business Analyst for a major credit union in San Antonio, TX. This candidate will be helping with a Salesforce Implementation throughout the credit unions sustainable home lending department. They will help with documenting current business processes, analyze, identify process inefficiencies and gaps, and advise on design of technical solutions to alleviate pain points, bottlenecks, and issues within the current processes and systems. They will be required to work closely with business stakeholders and other members of the team to gather and write user and business requirements and to communicate project statuses.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

* 2-3 years of experience in gathering business requirements, writing epics and user requirements

* Experience with process improvement

* Experience with Agile Principles and Frameworks, specifically Agile Scrum and Kanban methodologies

* Integrating legacy systems and other applications to Salesforce

* 2+ years of experience with Salesforce

* Strong analytical skills with the ability to gather, interpret, and present data effectively

* Bachelor's degree in Computer Science, Engineering, Business Administration, Finance, or related field

Nice to Have Skills & Experience
- Salesforce Business Analyst Certification
- Salesforce Administrator Certification

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.