A large specialty and medical gas client in Radnor, PA is seeking an SAP Support Specialist to join their team. This team supports 13,000 SAP users nationwide and is currently undergoing an S4 HANA implementation scheduled for September. As an SAP Support Specialist, your responsibilities will include providing first-level support to internal customers via email and phone, logging and documenting inquiries in the SAP Service Desk ticketing system, and handling user provisioning tasks in SAP (such as setting up new hires, updating access, and resolving access issues). This position is a 1-year contract, hybrid-remote, based out of Radnor, PA, and training will be provided.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

1-3 years of work experience in a first level IT Support role

Basic SAP support/troubleshooting skills

Setting up users, provisioning, locking/unlocking user access, troubleshooting front counter transaction failures, printing, credit card processing, etc

Experience utilizing a ticketing system to resolve technical issues

20-25 tickets per day

Active Directory Experience

Flexibility to work an 8-hour shift between 7am-7pm EST

Nice to Have Skills & Experience

Citrix

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.