SECURITY AWARENESS TRAINING PROGRAM LEAD

Under the general direction of the Information Technology Manager I (ITM I) of the Research, Compliance & Awareness section, the incumbent will be responsible for maturing the Legislative Data Center (LDC)'s Security Awareness Training program. This includes developing processes, procedures, and best practices aligned with key regulatory frameworks such as SAM, SIMM, and NIST. The role involves formulating awareness and training policies, applying systems life cycle management concepts, and planning project goals to create a culture of cybersecurity across the organization. In addition to these technical responsibilities, the incumbent will take on significant project management and leadership duties, including assigning work, communicating priorities, monitoring progress, and adapting to changing needs to meet established deadlines.

The incumbent's responsibilities will encompass a wide range of crucial tasks, including developing decision-making documents, advising the CISO on cybersecurity governance, and measuring program effectiveness through metrics and reports. As the security awareness platform administrator, the incumbent will manage system configuration and troubleshooting. The role requires staying abreast of cybersecurity trends, collaborating with various departments, and actively participating in team activities to contribute to the program's success. Leadership responsibilities will include mentoring and training team members, providing resources and feedback, and fostering a positive team environment.

The incumbent will demonstrate a creative and innovative mindset, strong problem-solving skills, and the ability to implement effective solutions. The incumbent will be expected to contribute to the organization's change management processes and work closely with security engineers to enhance overall security, awareness, and communication. Project management skills will be crucial, as the incumbent will be responsible for planning and executing complex initiatives, managing resources, and ensuring timely delivery of program objectives. The ability to lead and motivate a team, make strategic decisions, and communicate effectively with stakeholders at all levels of the organization will be essential for success in this role.

You will find additional information about the job in the Duty Statement .

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY SPECIALIST II

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-450080

Position #(s):
430-154-1414-XXX

Working Title:
SECURITY AWARENESS TRAINING PROGRAM LEAD

Classification:
INFORMATION TECHNOLOGY SPECIALIST II $8,622.00 - $11,558.00 L

# of Positions:
1

Work Location:
Sacramento County

Telework:
Hybrid

Job Type:
Permanent, Full Time

Work Shift:
8:00 AM - 5:00 PM

Work Week:
Monday - Friday

Department Information
The Office of Legislative Counsel (OLC) is a small civil service department whose mission is to provide responsive nonpartisan and confidential legal services and information technology support services to the California State Legislature and in support of the legislative process. This position is located in the heart of downtown Sacramento. The State of California provides excellent health benefits and retirement options, sick leave and vacation accrual, and paid state holidays. OLC employees are excluded from collective bargaining and, therefore, receive enhanced benefits and do not contribute fair share.

Special Requirements

Do not include any confidential information on any documents you submit for a job vacancy, such as your STD. 678, resume, or school transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your social security number, birthdate, student identification number, driver license number (unless required), examination results, LEAP status, marital status, and age. (Note confidential information on the first page of the application submitted online through your CalCareers account will be redacted automatically upon submission.)

Employment Application (STD. 678):

Applications must be complete and include dates and hours worked; contact names and phone numbers of supervisors; and a description of the duties performed for each position held; reference to a resume (i.e., "See Resume") in place of a description of the duties performed will not be accepted.

School Transcripts:

When using education to qualify, unofficial transcripts must be submitted. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. If selected for appointment, official transcripts will be required.

Application Instructions
Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: Until Filled
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Office of Legislative Counsel
N/A
Attn: Jessica Gonzalez
925 L Street, Suite 1105

Sacramento , CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Office of Legislative Counsel
N/A
Jessica Gonzalez
925 L Street, Suite 1105

Sacramento , CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• School Transcripts

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• 3+ years of experience leading and managing comprehensive security awareness training programs, including developing and implementing organization-wide initiatives, creating engaging content, and measuring program effectiveness
• Demonstrated ability to collaborate with cross-functional teams, communicate complex security concepts to diverse audiences, and provide strategic guidance to executive leadership
• Proven track record of successfully liaising between IT security teams, professional development office, human resources, and other stakeholders to ensure alignment of security awareness objectives with overall organizational goals
• Experience designing and conducting phishing simulations, managing learning management systems, and staying current with emerging cybersecurity threats and best practices in security education

Benefits
All OLC employees are excluded from collective bargaining, and therefore, receive enhanced benefits, such as CoBen benefit allowance, employer paid life insurance, additional vacation/annual leave, and are not subject to State Disability Insurance payroll withholding. Additional information can be found on CalHR's website under California State Civil Service Employee Benefits Summary .

Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Human Resources Contact:
Jessica Gonzalez
(916) 341-8330
jessica.gonzalez@LegislativeCounsel.ca.gov
Hiring Unit Contact:
Eric Bedsworth
(916) 341-8868
eric.bedsworth@lc.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO/Human Resources
(916) 341-8330
OLC.HumanResources@lc.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Your Expertise

• Demonstrated performance in mentoring, motivating, and encouraging positive working relationships, creating high job satisfaction and encouraging success for all operational and project efforts at all levels of the organization
• Experience in developing project plans, leading teams and tasks reviewing quality of products and services, and resolving issues to ensure that service level objectives are met
• Experience successfully overseeing and providing leadership, guidance, mentoring, and support for operations and activities related to the delivery of technical project management and technical support services
• Knowledge of project management fundamentals and methodologies
• Knowledge of information technology governance principles and guidelines to support decision making
• Ability to manage and maintain a schedule of work to ensure project schedules and deliverables are completed within agreed timeframes
• Ability to communicate change impacts and activities through various methods, and coordinate overlapping projects/efforts
• Ability to execute precise actions through appropriate communications and change controls, and resolve problems in a quick and efficient manner
• Ability to create procedures and conduct end-user training
• Ability to work well independently and on cross-divisional teams
• Experience creating a service-oriented culture among organizational entities and staff to provide a high level of service to customers
• Experience establishing effective working relationships with staff, managers, customers, and vendors
• Experience handling stressful situations in a professional and productive manner
• Possess excellent and effective oral and written communication skills, and professional and personable demeanor

Your Responsibilities

• Create a high-performance environment in the Research, Compliance & Awareness section and within cross-functional service and project teams to ensure the highest quality IT solutions are delivered to meet the business objectives of the LDC's legislative customers
• Lead a team of IT specialists in the analysis and effective resolution of the most complex enterprise IT problems
• Think tactically and strategically to provide IT solutions and services that meet the customers' needs while aligning with the IT architecture of the LDC
• Oversee coordination of priorities and assignments to ensure that project and operational schedule/services/requests are completed within agreed-upon timeframes
• Keep current on the latest advancement of emerging technologies along with product management practices to ensure product and project development stays on schedule and appropriate action is taken when problems occur
• Develop process documentation, prepare customer notifications, and create and deliver presentations
• Prepare and review operational budget estimates, projects proposals, and justification for staffing and other resources
• Maintain professional internal/external relationships that adhere to the organization's core values
• Work with both technical and non-technical individuals in gathering information and communicating direction and status
• Work extended hours during critical customer business cycles, major problem incidents, and projects
• Work well under pressure, and adapt to changing priorities and unexpected challenges while managing critical deadlines and resource allocation ensuring accurate and timely completion of requests
• Maintain confidentially as appropriate

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.