Responsibilities

About TikTok U.S. Data Security
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security ("USDS") is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

TikTok is seeking a USDS Security & Privacy Training & Awareness Program Manager to be part of the USDS Security Office. The role will be responsible for creating and maintaining training and awareness content across USDS on relevant topics such as phishing, privacy regulatory requirements, and mobile device security.
The Training & Awareness Program Manager will drive the development and maturity of the USDS Security & Privacy Training and Awareness strategy and program, facilitate training sessions, and identify and remediate program gaps. The Manager will design and deliver engaging training sessions, workshops, and materials to enhance USDS and Global TikTok's understanding of security and privacy requirements, fostering a culture of compliance across USDS.

In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Responsibilities:
- Manage USDS Security and Privacy Training and Awareness program by identifying relevant security and privacy topics for a global organization, assessing current training program to determine enhancements, and defining success criteria for measuring training effectiveness
- Develop a deep understanding of the USDS Security & Privacy requirements
- Define Training and Awareness strategy and collaborate with HR, legal, and other cross-functional departments to build a comprehensive approach to security awareness and ensure that content and initiatives align to USDS compliance requirements, objectives, and industry standards
- Own USDS Security & Privacy training and awareness content development, facilitation, and measurement of success criteria
- Develop security tools and internal systems training materials in collaboration with key stakeholders to clearly and effectively translate complex tooling into easy to learn processes for cross-functional teams
- Build relationships with key USDS and Global teams and serve as a business subject matter expert to deliver targeted and relevant security and privacy training and awareness materials
- Successfully create and execute Security & Privacy communication campaigns to promote awareness and foster a culture of compliance based on industry best practices and USDS requirements
- Define metrics and measure KPIs to assess the efficacy of the Training & Awareness Program to drive the overall strategy and facilitate the growth of positive compliant behavior across the organization
- Identify program gaps to develop, drive, execute, and iterate on a Training and Awareness strategy
- Analyze and implement feedback from participants and stakeholders to continuously improve training content and delivery methods
- Work closely with cross-functional Security & Privacy teams to identify key tools for internal systems trainings as well as incorporate emerging threats and newly established processes into training materials on an ad hoc basis
- Create engaging training materials, including presentations, manuals, videos, and online courses, and regularly refresh and maintain content materials

Qualifications

Minimum Qualifications
- 5+ years of experience leading the development of security and privacy training programs or related
- Proven experience creating and growing a Security and/or Privacy training program
- 4+ years experience facilitating trainings for different stakeholders including executive level, technical and non-technical audiences
- 3+ years of experience leading and developing teams
- Bachelor's degree in communications, journalism, writing, marketing or similar with a focus on or experience in technology, security, or privacy strongly preferred

Preferred Qualifications
- Strong analytical and problem-solving skills including the ability to work cross-functionally across departments and within multiple IT operational and security disciplines
- Excellent presentation skills including the ability to understand and translate complex compliance concepts for both technical and non-technical audiences
- Effective interpersonal, communication, and team building skills with experience providing executive level training
- Strong knowledge of security principles, best practices, and industry standards and familiarity with IT security concepts, practices and tools
- Project management skills and the ability to work well under pressure, within time and budget constraints
- Familiarity with e-learning platforms and instructional design principles including being able to tailor content, present to various audiences, and adapt to different learning styles
- Team player and motivated self-starter who is resourceful and possesses a high degree of integrity and trustworthiness

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/ktJP6

This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.