Senior Director - Product Management, SOC and Incident Response

Application Deadline: Sep 16th 2 PM ET

We are seeking a Sr. Director - Product Management, to lead the joint Talos and Splunk offering to the SOC. You will join us in defining the future of Security Operational Centers in a fast-paced and dynamic start-up-like environment! You will work with Talos research and engineering groups, Splunk PMs, customers, Legal, Sales, UX, Marketing, and other functions to define, enhance, and evolve our threat intelligence and Incident Response portfolio of services. Your responsibilities will be end to end, from problem discovery and user story refinement, all the way through to delivering impactful solutions that customers love.

We are looking for someone who can work with an excellent team to own SOC specific customer problems and define customer outcomes, support their position with customer, competitor, and sales data, and work effectively in a highly distributed team environment. It's in our culture to learn, adapt, and improve, so you'll be someone who isn't afraid to try new things.

What You'll Do

• You'll distill a vision into a compelling roadmap that focuses on solving customers' skill gaps, and Skill shortage in the SOC and delivering measurable customer outcomes.

• Analyze and break down complex problems in the SOC and across security teams, CISO, and the Board into discrete user stories with clear acceptance criteria.

• Develop new innovative offering to advance the detection and remediation of cyber attacks.

• Devise go-to-market process, plan timelines, launch scenarios, pricing and promotions.

• Undertake constant competitor analysis.

• Develop a joint go-to-market strategy and execution plan with sales.

• Validate requirements and resulting services with customers and partners to ensure success.

• Develop service success metrics and structure an effective experimentation framework in partnership with our research team.

What We're Looking For

• Start-up mentality: You must thrive in a start-up-like environment.

• Technical Acuity: You will work closely with Incident Response teams, threat researchers, and sales to understand needs and trade-offs and their impact on the services. Being comfortable with Security Operations, threat hunting, Incident response teams and security technologies is an asset.

• Curiosity: The best candidates understand that creativity and growth start with a curious, humble mindset and asking thoughtful questions.

• Ownership: take the responsibility of delivering successful services to heart, and step in wherever needed, even if crossing typical role boundaries.

• Communication: Effective communication with any audience (company leadership, engineering, customers, and more) is key to success in this role.

• Attitude & Ambition: Be self-starter and be able to work with ambiguity and not afraid to fail. They are a team first but willing to take the lead with minimal guidance and supervision.

Who You Are: You're a proven SOC leader with ability to balance completeness and quick business results, optimizing for speed, effectiveness with persuasion skills and an ability to lead without direct authority and thrive in ambiguous situations. Excellent analytical, problem-solving, and decision-making skills, with the ability to interpret data and insights to inform strategies with a customer-centric approach on delivering exceptional value and experience through product offerings.

Minimum Qualifications

• Bachelor's degree or an equivalent minimum of 10+ years' experience in security operations with a company in the security, infrastructure, networking, or a related software field.

• Demonstrable experience in delivering customer value and working with distributed sales and engineering teams in a competitive cybersecurity landscape.

• Proven experience in hands-on SOC and providing consultative leadership to threat intelligence, product management teams.

Preferred Qualifications

• You have experience writing user stories and acceptance criteria and are comfortable letting your written words speak for you across teams and time zones.

• You have a passion and demonstrable experience in solving for skill and knowledge gaps with effective combination of technology and people.

• Prior experience with speaking engagement at cybersecurity events and skilled in executive briefings on threat landscape.

Why Cisco

The Internet of Everything is a phenomenon driving new opportunities for Cisco and it's redefining our customers' businesses worldwide. We are pioneers and have been since the early days of connectivity. Today, we are building teams that are expanding our technology solutions in the mobile, cloud, security, IT, and big data spaces, including software and consulting services. As Cisco delivers the network that powers the Internet, we are connecting the unconnected. Imagine creating unprecedented disruption. Your revolutionary ideas will impact everything from retail, healthcare, and entertainment, to public and private sectors, and far beyond. Collaborate with like-minded innovators in a fun and flexible culture that has earned Cisco global recognition as a Great Place to work. With roughly 10 billion connected things in the world now and over 50 billion estimated in the future, your career has exponential possibilities at Cisco.

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. A passion for technology and world changing? Be you, with us!

We offer extensive employee benefits including 20 days of PTO, 10 paid volunteering days, paid birthday off, 401k match with NO vesting, generous health/dental/vision benefits and much more.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

#wearecisco

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.