Your opportunity
As a Senior Product Manager, Change Tracking, you will be defining and driving the product strategy for New Relic's change tracking and management features to ensure that customers can use New Relic to swiftly isolate and diagnose problems stemming from system modifications and ultimately reduce the mean time to detection and resolution of issues.

What you'll do

• Define and drive our change tracking, management, integration, automation, and visualization product strategy.
• Provide thought leadership on building customer-centric systems that can swiftly identify changes, their impact, responsible parties, and remediation approaches, using automation where possible.
• Collaborate extensively with both external and internal customers to provide a streamlined change analysis experience, researching market trends and technologies to ensure we are paving the way for our change tracking platform to be a leader in the space.
• Work with cross-functional teams to provide business context, clear guidance, and success criteria for the product, including outcomes related to revenue generation.
• Develop a near-term and long-term roadmap, drive the alignment of key releases to deliver on the roadmap, and adjust the roadmap based on key results, customer demand, and changes in execution resources.
• Develop and iterate on processes and practices that keep your team (engineers, designers) focused and performing efficiently.
• Define and collaborate with marketing, sales, and finance on the go-to-market plan.
• Willingly jump in and be hands-on, delivering alongside design and engineering partners while building the team.

This role requires

• 3-5 years of SaaS and cloud-based software product management experience.
• 5+ years working closely with engineering teams in any capacity to solve complicated customer problems.
• Highly effective written and verbal communication with the ability to explain complex technical design in 20 seconds or 20 minutes, depending on the audience and goals.
• Ability to combine data-driven approaches with strong user empathy to determine what/when/why to ship - we're building a platform for products that ingest millions of change events per month.
• Confidence in navigating ambiguous and vague problem definitions and the ability to refine them into an actionable plan.
• Experience in driving product vision, go-to-market strategy, and design discussions.
• Demonstrated strong ownership and execution skills.
• Experience creating strategic product roadmaps and working with cross-functional teams.
• You are a self-starter with experience leading teams through influence rather than authority.
• Strong understanding of customer needs and ability to translate those needs into actionable product plans.

Bonus points if you have

• An operational experience managing change tracking or configuration changes as an operator or product manager for enterprise companies.
• Experience in the observability, CI/CD, or software tooling industries.
• Ability to operate successfully in a lean, agile, and fast-paced organization.