Sr Administrative Assistant, ENTRY LEVEL, Support Services

Senior Administrative Assistant

Why UT Southwestern?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. At UT Southwestern, we invest in you with opportunities for career growth and development to align with your future goals and to provide security for you and your family. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a life-changing career!

Experience and Education

• High School diploma or equivalent required.
• College degree preferred.
• Three (3) years related experience or combination of education and skills required.
• Basic writing ability and accurate spelling required.
• May consider higher education completed in lieu of minimum requirements.

Job Duties

• Provides responsive and helpful demeanor to staff, physicians, patients and the public in person or via telephone. Answers incoming calls promptly and provides excellent customer service.
• Handles payroll for designated areas under manager's supervision.
• Reconciles agency invoices, tracks agency use, and summarizes in bi-weekly financial report.
• Tracks department's mandatory annual training, licensure, and certifications. Ensures all appropriate licensure and certifications for employees are up to date.
• Facilitates necessary activities to assist with staffing office needs.
• Provides back-up as necessary for other staff in the office. Utilizes downtime to assist others.
• Communicates appropriately with clients and staff. Relays information to appropriate personnel.
• Gives regular status reports on pending items. Resolves any issues with pending items and notifies manager as necessary.
• Handles multiple tasks and projects as assigned by management
• Oversees supplies management for the department. Handles check requests and purchase orders. Tracks requests as necessary.
• Performs data entry. Enters and maintains statistical data as requested.
• Functions as a liaison with other departments across the hospital and campus. Coordinates support for staffing needs or nursing administration.
• Attends required meetings and performs necessary tasks related to meetings. Takes, transcribes, and distributes minutes for meetings.
• Performs other duties as assigned.

Knowledge, Skills, & Abilities

• Work requires knowledge of computers, office equipment (fax, copier, etc.), phone systems, and other administrative tasks.
• Advanced word processing, spreadsheet, and graphic skills.
• Excellent verbal and written communication and problem-solving skills.
• Work requires the ability to plan and organize work in a logical and efficient manner.
• Work requires the ability to ensure adherence to all policies and procedures of the Hospital, such as salary guidelines, accounting regulations, and internal controls policy.
• Work requires the ability to provide a customer service focus.
• Work requires adaptability/flexibility to react positively to changes in the work environment.

The following is the acronym, "PACT", and is fundamental to all clinical positions at UT Southwestern Medical Center:

• P-Problem Solving: To achieve excellence in patient care and service, all employees are expected to take ownership in solving problems effectively, efficiently and to the satisfaction of the patient.
• A-Ability, Attitude and Accountability: In keeping with a professional healthcare environment, all employees are expected to have the ability to perform their jobs and to appear and conduct themselves in a professional and positive manner.
• C-Communications and Compassion: It is our goal that all our communications are clear, courteous, timely, and delivered with compassion, respect, and appropriate confidentiality.
• T-Teamwork: In our medical environment, our patients regard every employee they encounter as a member of the UT Southwestern Medical Center team. Our goal is to individually work hard to contribute to our team, support our co-workers, and to achieve not only excellent patient care and service, but also a satisfying, caring environment for each other.

This position is security-sensitive and thereby subject to the provisions of Texas Education Code •51.215.

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.