Support

Under general direction provided by a Supervisor or Principal Claim Auditor, the incumbent, at the journey level, will perform general office duties in the Operations Bureau as they relate to the processing of claim schedules. This requires a high degree of initiative and independence in completing assigned tasks. General office duties include:

• Typing;

• Process and review contract documents;

• Mail and document handling;

• Ordering and maintaining supplies;

• Filing and records management;

• Process transfer letters; and

• Professional and effective communication with all contacts, both internal and external

Duties and Responsibilities:
(Candidates must perform the following functions with or without reasonable accommodations.)

Contract-related Tasks

• Receive contracts/amendments from agencies (paper and electronic).

• Visually scan contract/amendments for key data per requirements.

• Accurately enter data into the required fields of the Contracts/Leases Database.

• Save contracts submitted via email into the SharePoint database.

• Research problems independently and take action.

• Maintain the contracts filing system.

• Evaluate contract file content and purge outdated information.

Claim Related Tasks

• Key claim information (STD 218) into the Claim Audits Tracking System (CATS) to receive claims.

• Release claims from the CATS system.

• Stamp and code each claim.

• Sort claims for distribution to the audit units.

• Pick up claims and sort by date for release.

• Deliver and pickup claims and other documents (boxes up to 30 pounds).

• Process cash transfer letters for submission to the State Accounting and Reporting Division (SARD).

• Review claim correction/return letters for mathematical, grammar, and spelling errors prior to mailing them.

• Verify claim information is accurate in the Mainframe System.

Document Handling

• Schedule State Records Center claim pickups as per record retention requirements.

• Recall paid claims from archive per Public Records Act.

• Maintain daily and monthly statistical information.

• Provide support services for all Bureau staff.

• Answer telephone inquiries pertaining to claims.

• Maintain signature cards.

You will find additional information about the job in the Duty Statement .

Working Conditions
Free Parking.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• OFFICE TECHNICIAN (TYPING)

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-447421

Position #(s):
051-641-1139-XXX

Working Title:
Support

Classification:
OFFICE TECHNICIAN (TYPING) $3,717.00 - $4,654.00 A

# of Positions:
2

Work Location:
Sacramento County

Telework:
In Office

Job Type:
Permanent, Full Time

Facility:
Division of Audits

Department Information
The Office of the State Controller (SCO) is the destination employer within the State of California. As California's chief fiscal officer, the Controller's Office ensures accountability and transparency of California's financial practices while promoting fairness and opportunity for all. Here, you'll work in a collaborative and supportive environment with diverse opportunities for professional growth and development. A career with the SCO offers meaningful work that directly impacts the state's future.

The Division of Audits (AUD) at the California State Controller's Office is dedicated to promoting transparency, accountability, and integrity in the use of public funds. This division conducts financial and compliance audits of state and local government agencies, ensuring that taxpayer dollars are spent appropriately and effectively. As part of this team, you'll play a key role in identifying areas for improvement, detecting fraud, and helping government programs operate more efficiently. Join a team where your work directly contributes to the trust and accountability that Californians expect from their government.

Take the next step in your career with an organization that values innovation, integrity, and the well-being of its employees. Apply today and build a California where everyone thrives!

To learn more about the SCO, visit: https://www.sco.ca.gov/index.html

How did you hear about us? Take our survey here: https://www.surveymonkey.com/r/SCOJOBS

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

A resume is required.

Take the Office Technician (Typing) examination here:
https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=2012

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 9/26/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

State Controller's Office
Attn: Human Resources Office, J.W.
300 Capitol Mall 3rd Floor, Ste 300

Sacramento , CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

State Controller's Office
Attn: Human Resources Office, J.W.
300 Capitol Mall 3rd Floor, Ste 300

Sacramento , CA 95814
Applications dropped off in person must be received by 5 p.m. in HR, by the final filing date.
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other - Typing Certificate

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Exemplary organizational skills with a strong commitment to quality customer service, through positive experiences.

• Exceptional attendance and proven reliability.

• Ability to use tact and respectable judgment.

• Demonstrate positive attitude, overcome challenges and remain optimistic under pressure, and adversity.

• Strong and effective communication skills.

• Ability to be flexible in response to a changing workload, consider creative approaches, and apply novel solutions.

• Ability to adapt and collaborate, in a variety of situations, with peers and managers.

• Strong interpersonal skills, ethics, and integrity.

• Effective ability to use and adapt to technology.

Benefits Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Audits Recruitments
(916) 323-4551
audrecruitment@sco.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
SCO EEO Officer
(916) 324-2223

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.