Systems Administrator I - IT Operations

Maintain permission assignments to applications and services for all employees. Manage monitoring tools. Maintain patches for Windows and Linux servers. Maintain documentation of infrastructure and services. Coordinate incident response based on monitoring alerts & user-reported issues. Datacenter access control and daily walk-throughs. Manage engineer on-call lists and handle phone calls.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

60% - Maintain permission assignments to applications and services for all employees.

25% - Coordinate incident response based on monitoring alerts & user-reported issues.

5% - Manage monitoring tools.
5% - Maintain patches for Windows and Linux servers.
5% - Maintain documentation of infrastructure and services.

QUALIFICATIONS AND CREDENTIALS

1-3 years of experience in IT or equivalent training. Experience within customer support.

Good verbal / written communication skills. Ability to follow complex verbal / written instructions. Ability to multi-task. CompTIA Network+/Security+ / MCSA/RHCSA / LPI Linux Essentials. Experience with monitoring tools (Prometheus, Grafana, Elasticsearch).

Completed a degree in IT or Computer Science-related field. Proficient with one or more scripting / programming languages (Python, Go, Java, Powershell). Familiar with containerization and CI/CD pipelines.

WORKING CONDITIONS

Work Hours: Operations Command Center - 24/7/365 - Broken out into 4 shifts per week:

7AM-7PM Sunday-Tuesday and every other Wednesday

7PM-7AM Sunday - Tuesday and every other Wednesday (Days denote the start of the shift)

7AM-7PM Thursday-Saturday and every other Wednesday

7PM-7AM Thursday-Saturday and every other Wednesday (Days denote the start of the shift)

Onsite work required. Systems Administrator I is a primarily on-site position, and candidates need to live at least within 1 hour of campus.