Why USAA?
Let's do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

As a dedicated Technical Project Manager - Mid Level, you will participates in the planning, execution and delivery of moderately complex to complex technical projects within the IT organization, under minimal supervision. Manages risk by using established project management processes to address execution challenges associated with quality, schedule and cost. Leads and manages projects to achieve strategic business goals and operational objectives. Serves as a resource to less experienced team members on escalated issues of a routine nature. Collaborates with key stakeholders and work efforts teams to ensure objectives are met.

The candidate selected for this position will work with the IT team supporting sourcing, procurement, and third-party risk management for the USAA enterprise. They will be a highly visible, driving force towards our timely completion of mission-critical modernization efforts (involving Salesforce, ServiceNow, and Oracle applications) within the space, working closely with project and product counterparts from our business partners.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Plano, Tx, San Antonio Home, Tx. Relocation assistance is not available for this position.

What you'll do:

• Plans, directs and coordinates activities for moderately complex work efforts through the development plans intended to accomplish goals and objectives within prescribed timeframes and budgets.
• Facilitates development of project plans related to schedule, budget, scope and resources.
• Monitors project execution to deliver incremental business value and seeks creative technical alternatives to project challenges.
• Assists in managing risk by using work efforts management practices to address execution challenges associated with quality.
• Manages project deliverables to control scope and influence sequencing and scheduling of work within a project.
• Identifies and mitigates project technical risk and operational impact.
• Partners with business and facilitates identification of technical requirements to clearly articulate requirements and acceptance criteria of project.
• Establishes overall project cadence for communication with impacted stakeholders, and provides framework for underlying project(s) communication plans.
• Participates in work effort closure activities to determine benefit / business impact realization.
• Adheres to governance rigor and EPMO processes, procedures, controls, standards, tools and templates (as required).
• Leverages existing change management routines as needed.
• Understands each project's critical path activities and contributes to risk management efforts on the project and consistently seeks creative technical alternatives to project challenges.
• Contributes to the process of defining project plans and project deliverables.
• Actively applies a variety of product capabilities to the benefit of the project sponsors, and senior managers on all aspects of the project.
• Engages in identifying and removing obstacles and impediments to ensure team objectives are met.
• Partners with business to clearly articulate technical requirements and acceptance criteria of project.
• Participates in producing work efforts budgets.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 4 years of experience managing or leading projects or serving in a project management type role.
• Proficient knowledge of project management methodology and/or working knowledge of technical software delivery life cycle.
• Proficient knowledge of applicable business line, its products and processes as it relates to the technical management, delivery and execution.
• Proficient knowledge of applicable laws and regulation and applies to projects.
• Proficient knowledge of project methodologies (Agile and Waterfall) and understands how to select appropriate methodology for execution.
• Experience on project management and execution experience delivering complex work efforts working with Waterfall and Agile methodologies.
• Proficient knowledge of tools and techniques that may include SDLC knowledge, technical acumen and software delivery methods.
• Ability to articulate high level context of IT projects with stakeholders and others.

What sets you apart:

• Proven track record leading large enterprise-wide, transformative projects with $5M+ budgets
• PMP and SAFe certifications
• Superlative communication skills
• Diplomacy and patience
• US military experience through military service or a military spouse/domestic partner [optional]

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $89,990.00- $161,990.00.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.