Responsibilities

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.

About the team

We are looking for an experienced Marketing Automation Product Manager to own the roadmap, strategy and feature development for our marketing automation platform. This Product Manager will be responsible for collaborating with various internal teams including Marketing, Sales, Customer Success and Engineering to understand customer needs and business goals to shape the future of our platform.

Responsibilities:

- Responsible for developing a product roadmap for Opportunity Management and Marketing Automation product capabilities, with data-driven strategies built in, providing fluent operation processes, and content creation guidelines.
- Effectively engaging stakeholders on requirements, product status, feedback, and performance, to ensure an aligned OKR on a Quarterly basis.
- Take full ownership of product development, from initial requirement management to post-launch analysis, and drive the best product efficiency and experience for users.
- Monitor quantitative product performance and collect qualitative feedback regularly after product launch, to continuously drive success metrics improvement.
- Collaborate with Business Development leadership to ensure effective adoption and utilization of opportunity management tools. Provide ongoing support and training to business teams on product features and best practices.

Qualifications

Minimum Qualifications
- 5+ years experience in B2B SaaS product management.
- Strong track record delivering marketing automation or CRM platforms.
- Technical expertise and ability to collaborate with engineering and data science teams.
- Data-driven approach to product decisions leveraging customer and market insights.
- Excellent communication, presentation and influence skills.
- Strategic thinker and problem solver comfortable dealing with ambiguity.

Preferred Qualifications

- BA/BS degree in Business, Marketing, Engineering or related field
- Experience in SaaS marketing technologies and eCommerce a plus

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TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2