TxDMV - IT Business Analyst II (Remote in Texas)

Job Description

This position may telecommute 100% remotely from anywhere in Texas (subject to change). May be required to attend meetings/trainings at the Austin Headquarters, as required by management.

To apply for this position, complete an on-line application through the Applicant Career Section or through WorkInTexas. TxDMV does not accept paper applications.

Applicants who require accommodation for the interview process should contact Human Resources at 512-465-4043 when contacted to schedule an interview.

GENERAL DESCRIPTION

Our mission at the Texas Department of Motor Vehicles (TxDMV) is to serve, protect and advance the citizens and industries in the state with quality motor vehicle related services. We are a dynamic state agency dedicated to customer service, consumer protection and the success of motor vehicle-related industries.

Performs complex (journey-level) business analysis work in support of the Texas Department of Motor Vehicles (TxDMV), Information Technology Services Division (ITSD). Analyzes business requirements, procedures, and problems to automate new or improve existing systems. Work involves acting as a liaison between business operations (end users), external stakeholders (e.g., TAC, Dealers, Motor Carriers, Law Enforcement, etc.), subject matter experts (SMEs), other Business Analysts, and the technical team to identify business requirements to be addressed; documents and manages business requirements and process workflows, acting as a primary resource in the requirements phase of a project. Assignments may be varied or include assumption of proprietorship role for specific system[s]; includes planning for effective and efficient acquisition, administration, operation, use, maintenance, limited technical support. Provides coordination, and advice involving the design, development, testing, implementation, and maintenance of projects/ programs. Work may require contact with governmental agencies. May train others. Works under general supervision with moderate latitude for the use of initiative and independent judgment.

ESSENTIAL DUTIES

Provide junior level analysis for current and future TxDMV business needs and problems in relation to IT solutions as an independent worker or team member

Lead efforts to elicit, document, manage, and model business requirements and business process workflows via analysis, interviews, facilitation, data collection techniques, business modeling methods, business processes, rules, logic, use case, and modeling tools.

Work with business to identify business related requirements and process workflows.

Ensure scope and desired results of business analysis deliverables are clearly understood by management, stakeholders, and team members.

Perform object-oriented analysis to create a documented hierarchy of business functions, processes, and sub-processes to ensure proper communication of business requirements to the developers.

Perform analysis of regulatory, business, user, functional, and non-functional business requirements to ensure requirements are complete and clearly organized.

May review complex project deliverables such as project charters, design documentation, test plans, and risk assessment plans; and may provide comments and suggestions to document owners.

May travel up to 5% of the time. Travels by car (may include flying). May include overnight travel. May require working extended hours and some evenings and weekends, as needed.

Required to attend work regularly and adhere to approved work hours in accordance with department policies and procedures.

Perform other job-related duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of software development life cycle and systems development life cycle concepts; business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources; and project management principles and practices.

Skill in business analysis methodologies; in analyzing and evaluating complex information technology applications, policies, and issues; and in developing creative and workable solutions to complex problems and issues.

Ability to analyze and interpret technical information, including regulations, policies, and automation system documentation/specifications; to communicate in writing; to translate user/business needs into a technical style; to communicate technical instructions to system users; to analyze, evaluate, and integrate business rules into system requirements; to exercise sound judgment in making critical decisions; and to communicate effectively.



Qualifications:

MINIMUM REQUIREMENTS

Education - Graduation from an accredited four-year college or university with major coursework in Computer Science, Computer Information Systems, Management Information Systems, Mathematics, Engineering, or a related field.

Experience - Minimum of three (3) years progressively responsible planning, eliciting, developing, testing, documenting, managing, or modeling business requirements.

Substitution Note - Additional work experience of the type described may be substituted for education on a year-for-year basis. Technical training in the above experience activities may be substituted for experience on a year per year basis.

ADDITIONAL INFORMATION

This position is eligible for remote work in the state of Texas (subject to change). Must attend meetings/training at headquarters in Austin, Texas as required by management.

Remote work employees must meet these criteria for the remote work location:

• Adequate desk space in a dedicated, contained area that is secured and protected at all times.
• Remote work location is in a quiet environment free of background people and noise during business hours.

BENEFITS

The State of Texas offers a variety of benefits for you and your family that are comprehensive and, on average, make up about one-third of total compensation. Benefits include:

ü Retirement Plan

ü Paid Group Health & Life Insurance for employees

ü Paid Holidays

ü Paid Vacation Leave

ü Paid Sick Leave

ü Longevity Pay

ü Dental

ü Vision

ü Dependent Optional Life Insurance

ü Voluntary AD&D Insurance

ü Dependent Health & Life Insurance

ü Health & Dependent care flexible spending accounts

ü Tuition Assistance Program

QUALIFIED EMPLOYER: In addition, the Texas Department of Motor Vehicles is considered a qualified employer for the Department of Education's Public Student Loan Forgiveness (PSLF) program.

REGISTRATION, CERTIFICATION AND/OR LICENSURE

A valid Class "C" driver's license is required. If not currently a Texas resident, must obtain a Texas Driver's License within ninety (90) days after entering Texas as a new resident. A satisfactory driving record is required for operating state or personal vehicles to conduct department business.

JOB OFFERS AND CONTINUATION OF EMPLOYMENT IS CONTINGENT UPON:

• Proof of education and experience listed on the application
• Eligibility to work in the United States
• Satisfactory results from a pre-employment criminal history background check and driver's record check
• Compliance with Selective Service registration for males ages 18-25
• Required to attend work regularly and observe approved work hours in accordance with department policies and procedures.

VETERANS

If selected for the position the following must be provided for proof of veterans' preference:

• Veteran must provide form DD 214
• Surviving Spouse or Orphan must provide DD 1300 or DD 214.

Military Occupational Specialty (MOS) codes that may correspond to the state classification title for this position are listed on the State Auditor's Office Job Descriptions; click on the occupational category for the position. Additional MOS can be found at the State Auditor's Office Military Crosswalk Guide.

The Texas Veterans Commission provides helpful employment information.

SUBMISSION OF APPLICATION

Your application must be complete, accurate and reflect all experience and education. Omission of data can be the basis for disqualification. "See Resume" is not accepted in lieu of a completed online State of Texas application but attached resumes may be considered as additional supplemental information.

AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

The Texas Department of Motor Vehicles is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, military status, protected activity, and on basis of an employee's hair texture or protective hairstyle. The TxDMV provides accommodations for persons with disabilities in accordance with the American with Disabilities Act. If you need help with the employment process or require other accommodation, please contact the Human Resources office for assistance on 512-465-4043.