User Experience Designer 4

Job ID: 24-05235 Sr. User Experience Designer
$112.68 per hour on W2
San Jose, CA
3 Months

What you'll do
Working closely with product teams, designers, and users to dive deeply into user journeys to identify problems, re-frame into opportunities, and co-create requirements and design plans.
Systems Thinking. Evolve our B2B experiences by considering multiple touchpoints and systems to create cohesive end to end experiences across surfaces, apps, teams, and technologies.
Simplify. Translate complex problems into 'simple' practical design solutions that are grounded in user research and data. Mapping complex customer journeys, visualizing concepts through story boards, prioritizing scalable information architecture, laying out detailed workflows around tech constraints, building intuitive interactions, and prototyping
Collaborate. Drive collaboration with multiple project partners, including product managers, engineers, marketing managers and other designers.
Engage. Engage directly with users and customers to gain a deeper understanding of their goals, validate design solutions, conduct quick rounds of usability testing, incorporating results into your design process
Visualize. Bring design to life. Articulate the need and proposed solutions through sketches, storyboards, hi-fidelity mockups, prototypes, or animations across all levels of the organization. Following the designs system, delivering detailed design specs and assets to engineering teams, verifying implementation quality, and tracking success metrics
Lead. Inspire teammates and forge relationships across the company. Show design-thought leadership through collaborative sessions and workshops with partners.

What you'll bring to our team
A minimum of 5+ years of proven experience in product design, building and delivering consumer and/or enterprise products
Bachelor's Degree in UX, HCI, Design or a related field
Direct experience across a range of design approaches and methodologies, from persona development to prototyping and the many steps in between
Experience using design thinking and service design tools to tackle complex business problems.
Experience (and a love of!) solving sophisticated design and technology problems using systems thinking.
Experience driving collaboration on teams with many moving parts and partners
Experience designing for SaaS products and enterprise UX.
A proven track record of delivering excellent experiences that meet user needs, product requirements, and strategic business objectives
Excellent interpersonal skills with the ability to clearly articulate a problem space, sometimes in various ways to meet the needs of different stakeholders
Strong prototyping skills, and the ability to find the right balance of fidelity vs. speed to reliably convey key concepts.
Creative and analytical skills to facilitate research, synthesize and communicate insights that inspire design opportunities.
A strong sense of aesthetic and a desire to achieve a top-quality finished product
Strong interpersonal, written, and oral communication skills.
Comfort giving and receiving critique in regular design and experience reviews.
Ability to communicate designs and strategy persuasively and concisely to all functions and levels, including executives.
Willingness to work in a loosely defined agile and lean design environment
Strong conceptualization and visual communication abilities
Exceptional attention to detail and ability to manage multiple work streams
Understanding of common software project management practices and Agile development