Academic Program Specialist III

Classification Title:

Academic Program Spec III

Job Description:

Program Recruitment & Retention:
•Achieves enrollment objectives and other benchmarks by recruiting and evaluating prospective UF applicants to all Maples Center programs, managing and assisting applicants through the application process.
•Reviews documentation of undergraduate, graduate, and/or transfer students to ensure completeness of applications; monitors applicants progress
•Builds applicant sources by researching, contacting and networking with appropriate groups, organizations, internet sites, individuals, and more; providing information, opportunities, and benefits; making presentations; and maintaining rapport
•Makes outbound calls, emails and other communications to potential applicants and current students to gauge interest, provide information, encourage application, and registration and retention activities for qualified individuals; supports inbound communications
•Develop candidate and current student relationships; develop relationships with current and prospective partner programs, applicant sources, and more

Academic Advising:
•Advises students on academic core/program requirements, class selection, and academic policies/procedures.
• Helps students define and set long-term educational and career objectives
•Clarifies university policies, procedures, and curriculum to various stakeholders.
•Keeps accurate student and advising records, observing state/federal laws and university regulations.
•Tracks student progress and provides necessary academic resources or programs to address issues.
•Provides statistical data to college units, prepares reports analyzing enrollment statistics, and student performance.
•Participates in departmental, college, or campus advisory committees as needed.
•Update Graduate Information system as needed.
•Ensuring that students have a plan to graduate within the first couple of semesters
•Assist in setting up graduate committees, final exams, thesis submissions etc.

Registration Support:
• Set up course lists and create course/sections in the student information system as needed
• Enroll students in courses
• Assist in drop/add each semester
•Create a final enrollment report at the end of each semester

Other duties assigned by supervisor

Expected Salary:

Starting salary is between $65,000 - $70,000 per year

Minimum Requirements:

Master's degree and three years of relevant experience; or an equivalent combination of education and experience.

Preferred Qualifications:

Demonstrated experience in customer service, recruiter, and/or admissions officer.
Ability to communicate effectively, both verbally and written, accurate information; ability to prioritize and respond to communications in a timely manner (approximate 2-3 working business days).
Ability to work in fast-paced, deadline-driven environment; experience working in goal-oriented environment.
Ability to work with a range of constituents; demonstrated experience working effectively with a team.
Strong organization, communication and interpersonal skills; ability to be self-directed and work effectively with a team; strong analytical and attention to details skills.
Ability to prioritize multiple obligations and deadlines.
Experience maintaining confidential data.
Experience using Microsoft Word, Excel, PowerPoint, Adobe Acrobat, and SharePoint.
Experience working in Salesforce's Customer Relationship Management (CRM) system a plus.

Special Instructions to Applicants:

In order to be considered, you must upload your cover letter and resume.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

The University of Florida is committed to non-discrimination with respect to race, creed, color, religion, age, disability, sex, sexual orientation, gender identity and expression, marital status, national origin, political opinions or affiliations, genetic information and veteran status in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.

Health Assessment Required:
No

Advertised: 23 Aug 2024 Eastern Daylight Time
Applications close: 01 Sep 2024 Eastern Daylight Time