Account Manager Graduate (Global E-Commerce-TSP) - 2025 Start (MBA)

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team Introduction
The Global E-Commerce US Operation team aims to deliver high-quality products with a unique customer experience via TikTok. The role is responsible for growing TikTok Shop Partners to provide full-suite solutions to sellers, creators, and buyers and thrive in the TikTok e-commerce business in the US.

With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our e-commerce operations team in the US to build an e-commerce ecosystem that is innovative, secure, and intuitive for our users.

We are looking for talented individuals to join our team in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.

Successful candidates must be able to commit to an onboarding date by end of year 2025.

Applications will be reviewed on a rolling basis. We encourage you to apply as early as possible.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities:
- Performance Analysis:
- Collect and analyze data from TSP business and live sessions to identify trends and areas for improvement.
- Assist in preparing performance reports and presentations for internal and external stakeholders.
- Help develop recommendations based on data insights to enhance TSP live streaming performance.
- Live Operations Assistance:
- Support the planning, execution, and optimization of TikTok Shop LIVE sessions.
- Monitor live session metrics and compile performance reports for analysis.
- Assist in the coordination of online and offline workshops and training sessions.
- Communication and Collaboration:
- Assist in drafting and sending communications to TSPs, including updates, reminders, and feedback.
- Facilitate effective communication between TSPs and internal teams to ensure smooth operations.
- Participate in team meetings and contribute to discussions on strategy and process improvements.

Qualifications

Minimum Qualifications:
- MBA with a graduation date before end of 2025
- Analytical mindset with the ability to collect and analyze data. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with data analysis tools.
- Detail-oriented and highly organized. Ability to multitask and manage time effectively in a fast-paced environment.
- Strong communication and interpersonal skills. Dedicated to providing excellent service to clients and partners.

Preferred Qualifications:
- Prior experience in internships or part-time roles related to account management, marketing, or e-commerce is a plus.
- Understanding social media platforms and live streaming is beneficial but not required.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2