Administrative Support Specialist

Vocational Rehabilitation- Jamestown, ND - Administrative Support Specialist

Play a crucial role in providing comprehensive administrative and clerical support to ND Health and Human Services' (HHS) Vocational Rehabilitation team as an Administrative Support Specialist.

As an Administrative Support Specialist, you will be the face of the office, managing a variety of tasks including answering phones, managing files and greeting clients. You will conduct orientation sessions, manage referrals, and connect clients with community resources. Your personable and knowledgeable approach will be crucial as you interact with a diverse range of people, both within and outside the office. In addition, you will develop and nurture relationships with local businesses, exploring potential vendor opportunities and creating connections that benefit our clients. You will also involve engage with the Vocational Rehabilitation team to ensure that clients receive the support and resources they need.

To thrive in this position, you must have a willingness to engage with businesses, be comfortable with significant typing and desk work, and possess a keen eye for detail. The position requires strong organizational skills, particularly in managing and scanning medical records, ensuring quality assurance, and maintaining accurate records. You should also be adept at conflict resolution, empathetic in dealing with clients, and capable of managing difficult situations effectively. You are comfortable working in a virtual, paperless environment and are proficient in Microsoft Word, Excel and PowerPoint.

To be considered for the Administrative Support Specialist, you must have a high school diploma or GED, skilled in typing, and at least two years of prior experience providing administrative support or similar roles. Strong writing and communication skills are required, as is proficiency in operating standard office equipment. Experience in handling client intake, managing case files, and assisting with vocational assessments and appointments is beneficial.

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About HHS:

ND HHS strives to make North Dakota the healthiest state in the nation by reinforcing the foundations of well-being: physical, economic, and behavioral. Those services are to be delivered as close to home as possible with a focus on dignity and respect. The keys to delivery of those services are the 2800 committed, compassionate ND HHS team members and more than $6 billion in funding from nearly 200 different federal, state, and special sources.

Location:

ND HHS utilizes a blended workplace model. This position is based on site in Jamestown and involves both desk work and occasional out-of-office tasks, such as business tours. If you are organized, detail-oriented, and have a desire to grow in a supportive role, we encourage you to apply.

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt

More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.

Total Rewards: The State of North Dakota is committed to providing team memberswith a strong and competitive rewards package that support you, your health and your family.

Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.

Application Procedures

Your resume should include information to demonstrate how you meet the minimum qualifications as posted. If the Department's Human Resource Division is unable to determine that you meet the minimum qualifications credit will not be given. All application material must be received on or before the closing date by 11:59 pm.

Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships.

This employer participates in E-Verify. Please visit the following website for additional information: https://www.hhs.nd.gov/careers/e-verify

A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.

For more information about the position or if you need an accommodation, please contact Jennifer Moldenhauer at jamoldenhauer@nd.gov or at 701.253.6309.

Employing Unit: ND HHS - Vocational Rehabilitation

Unit Phone Number: 701.328.8950

TTY Number: ND Relay Service 1-800-366-6888 (text); 1-800-366-6889 (voice)

If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact recruiter@nd.gov or (701)328-3290.

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.