Agile Operations Analyst

Description

At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy. The Agile Operations Analyst is responsible for working closely with a diverse group of cross-functional partners to deliver an exceptional customer experience, aligned with business goals and objectives. The primary focus of this role is to support the end-to-end process for building BBW.com digital products through process support, optimized platform reporting, and presentations. Responsibilities

• Use reporting to identify trends, and patterns to identify opportunities to evolve processes to build speed, quality, and agility for the digital platform
• Support platform processes related to product support and releases
• Deliver metric-driven status reports to the platform on site releases and defects
• Collaborate with product teams to provide transparency in the day-to-day operations of all Product Teams
• Collaborate with product teams to produce platform reports and presentations
• Other duties as assigned

Qualifications

• 2 or more years of experience in a analytical type of role
• Proficiency in Microsoft Excel: A strong understanding of Excel including knowledge of formulas, functions, data manipulation, sorting, filtering, pivot tables, and data visualization
• Ability to identify trends, patterns, and outliers, as well as conduct statistical analysis and data profiling
• Ability to present data in a visually appealing and meaningful way
• Familiarity with various data visualization tools and techniques, such as charts, graphs, and interactive dashboards
• Clearly demonstrate structured, logical, critical, and analytical thinking
• Self-motivated and self-directed with a proven record of results
• Strong knowledge of Jira Query Language (JQL) to construct custom dashboards, advanced filters, and reports, preferred
• Working knowledge of Agile (Scrum, Kanban, Scrumban) methodologies, preferred
• Experience with Jira and ServiceNow, preferred
• Education: Bachelor's degree, preferred

Core Competencies

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Benefits
We invite you to join Gingham Nation, where we invest in our associates through competitive compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. Benefits offered to eligible Bath and Body Works associates include a no cost mental health and well-being program, health coverage with a variety of plans to choose from, flexible and affordable saving programs, paid time off and a merchandise discount. Visit bbwbenefits.com for details. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance. We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. Application window will close when all role(s) are filled.