Clinical Research Operations Analyst II (Hybrid)

A Brief Overview

This position provides support to the UH Clinical Research Community and business offices of the Clinical Research Center (CRC) in configuring and monitoring financials in the Clinical Trials Management System (CTMS) Velos eResearch as well as the administrative processes throughout the life cycle of a clinical trial. This role will work closely with Research Finance, Grants Accounting and Grants and Contracts to help facilitate study startup activities leading up to site activation for clinical trials. Following study startup, this role monitors financial activity on studies and provides these teams with guidance on outstanding receivable and invoice follow-up throughout the life of a study. This role will also work with study teams to ensure reimbursable activity in recorded timely.
What You Will Do

• Study Calendar (Billing Protocol) setup in the CTMS from Medicare Coverage Analysis (MCA) or non-patient care budgets and releasing Calendars in the Epic Research Module
• Initial milestone configuration to track financial activity from case report form completion and manually invoiced activities
• Providing guidance and training to CRC business office staff and study teams to ensure timely and accurate data entry
• Data entry / validation of various study processes
• Overseeing routine delivery of financial metrics reports to CRC business offices and ensuring action is taken to resolve outstanding receivables
• Overseeing milestone reconfiguration due to amendments or other identified misconfigurations
• Overseeing / auditing calendar and milestone configuration for accuracy
• Overseeing / auditing proper allocation of fees due to CRC core offices.
• Partner with CRC leadership and study teams to identify studies with high screen failure to enrollment ratios aiming to improve fiscal health of research studies

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Qualifications:
Education

• Bachelor's Degree Health Care Administration, Public Health, Business Administration, Accounting or related field (Required)
• Master's Degree Health Care Administration, Public Health, Business Administration, Accounting or related field (Preferred)

Work Experience

• 3+ years Clinical Research Employment (Required)

Knowledge, Skills, & Abilities

• Advanced Skill in MS Excel (Required proficiency)
• Experience with Velos eResearch or OnCore is required (Required proficiency)
• Experience with Epic Research Module and Research Billing Concepts (Required proficiency)
• Experience with Epic SlicerDicer and Reporting Workbench preferred (Preferred proficiency)
• Demonstrates ability to read and interpret contract and payment terms (Required proficiency)
• Demonstrates ability to manage time, prioritize work and independently complete tasks with limited direction (Required proficiency)
• Strong and clear communication skills (Required proficiency)

Physical Demands

• Standing Occasionally
• Walking Occasionally
• Sitting Constantly
• Lifting Rarely 20 lbs
• Carrying Rarely 20 lbs
• Pushing Rarely 20 lbs
• Pulling Rarely 20 lbs
• Climbing Rarely 20 lbs
• Balancing Rarely
• Stooping Rarely
• Kneeling Rarely
• Crouching Rarely
• Crawling Rarely
• Reaching Rarely
• Handling Occasionally
• Grasping Occasionally
• Feeling Rarely
• Talking Constantly
• Hearing Constantly
• Repetitive Motions Frequently
• Eye/Hand/Foot Coordination Frequently

Travel Requirements

• 5% Travel to other sites is uncommon, most travel will be between WO Walker Building and UH Cleveland Medical Center Lakeside Building