Associate Business Analyst

Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum's Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Associate Business Analyst

The RFO team manages problem management and reason for outage processes within the organization. Members of this team work with multiple teams across the organization to achieve various business goals.

BE PART OF THE CONNECTION

As an Associate Business Analyst, you'll be responsible for analyzing business operations and recommending solutions to align individual business functions with organizational goals. This role gains understanding of the structure, policies, and operations of an organization, and assists in recommending solutions to improve general business processes and planning. This position can collaborate with one or several business units or functions.

WHAT OUR ASSOCIATE BUSINESS ANALYST ENJOY MOST

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Under general supervision work with business stakeholders analyze business operations and recommend solutions to align individual business functions with organizational goals.
• Work on gaining understanding of the structure, policies, and operations of an organization, and assist in recommending solutions to improve general business processes and planning.
• Compile, analyze, interpret, and present data related to current and future operation.
• Create reports, charts, graphs and presentations to aid in proposing new strategies for successful business changes.
• Develop project estimates by identifying phases and elements, personnel requirements, and costs.
• Analyze external market dynamics and other data sources to assess trends and assist in developing actionable insights and recommendations to management, via understanding of the business model and the information available for analysis.
• May make recommendations for solutions or improvements that can be accomplished through new technology or alternative uses of existing technology.
• Perform other duties as requested.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

• Experience:
  • Business analysis or related experience - 0-2 + years
• Education:
  • Bachelor's degree in business or related field
• Technical skills:
  • Knowledge of software applications such as Word, Excel, etc.
• Abilities:
  • Ability to read, write, speak and understand English.
  • Ability to prioritize and organize effectively
  • Ability to work independently, as well as in a collaborative and dynamic team environment
  • Ability to handle multiple projects and priorities
  • Ability to analyze and interpret data
  • Ability to quickly identify business problems/opportunities
  • Ability to communicate orally and in writing in a clear and straightforward manner
  • Ability to communicate with all levels of management and company personnel
  • Ability to manage multiple projects at one time Ability to prioritize and organize effectively
• Schedule:
  • Full time

Preferred Qualifications:

• Foundational technical knowledge
• Familiarity and, or, experience with ticketing systems

SPECTRUM CONNECTS YOU TO MORE

• Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
• Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
• Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
• Total Rewards: See all the ways we invest in you-at work and in life

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BGN331 2024-36304 2024

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.