Collections Specialist - Waco

Move Forward with Volt!

Volt is immediately hiring for Collections Specialist in Waco, TX.

Perks of Job:

• Business Casual Dress Code: Polo/slacks, blouse/nice jeans with no holes
• Office environment with a supportive team

As a Collections Specialist, you will:

• Work on a 9-month project while the customer is implementing new software.
• Make 40 to 60 calls daily to contact customers with overdue accounts.
• Verify invoice accuracy, address errors, issue new invoices if necessary, or identify any unknown problems.
• Contact customers 2-3 times and involve the Branch Manager if additional assistance is needed.
• Use MS Excel and Google Sheets for tracking and reporting.
• Maintain detailed records of all customer interactions and payments collected.
• Ensure a positive customer service experience during phone calls by being polite and respectful.

This is a full-time opportunity.

The ideal candidate will have:

• Experience with MS Excel and Google Sheets.
• Previous experience with collections software.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.

Pay Rate: $17.00 - $20.00 per hour

Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email hr_dept@volt.com or call (866) -898-0005. Please indicate the specifics of the assistance needed.

Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Job ID : 435516