Job Description

Hyatt Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with concierge and customer service experience to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests at Hyatt® hotel properties.

What's in it for you?

• Hotel and resort discounts
• Immediate 401(k) company match up to 6%
• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
• Positive work environment
• Growth and development opportunities

What you will do?

• Engage with hotel guests at lobby desk locations and provide elevated customer service.
• Schedule sales presentations and manage customer expectations.
• Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensure that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about Hyatt Vacation Club products and services.

What are the requirements?

• Bold persuasion skills
• Computer skills
• Stand, sit and walk for extended periods of time
• Flexible schedule including weekends and holidays
• Excellent phone communication skills and/or interpersonal skills interacting with guests
• Service focused
• Detail oriented with process and follow-up
• Financially motivated
• Concierge and/or sales experience preferred

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Job Requirements

#US Sales & Marketing