Summary
The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

Apple's Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers.

Apple is looking for a very strong Program Manager to create and implement in-store initiatives that will apply across all our Route to Market to drive sales and customer experience.
The Program manager will cover the program design, development and delivery of go-to-market strategies of these initiatives. They will be working with a variety of cross functional partners including Staff & Training, In Store Technologies, Product Marketing, Finance, Digital and Merchandising to name a few.

These initiatives will be designed to apply across tens of thousands of point of sales of our Consumer Electronic retailers, our Carrier partners, and Apple-only resellers across the world.
The XRTM Program Manager is a strategic problem solver and organized teammate. They will drive, project manage and deliver against key initiatives in our channel programs globally, focusing on Security and in-store customer experiences. They will activate on device apps and content, merchandising and staff and connect them with channel partner digital touch points with consumers.

The work will include but is not limited to collecting external market research, defining program scope, identifying key deliverables, writing and developing operational program content, working with a cross-functional team to develop full program deliverables, project managing the plan of record, establishing metrics, and tracking deployment and KPIs.

This is a critical position with colleagues who depend on your reliability, accuracy, attention to detail and high-quality work. This position also includes other ad hoc projects to support the business on an as needed basis.



Description
Building and articulating strong cases and strategies around Security, Online to Offline consumer retail strategies and using existing in-store platform for showcasing customer experiences (assisted and unassisted) across multiple route to markets
Creating comprehensive program plans and establishing a plan of record and managing the whole lifecycle of the project across design, development, delivery and deployment.
Conducting & Collecting external market research to support strategies.
Gather internal and external best practices.
Drafting program communications
Following up and communicating with all parties involved in a project, which may include
Cross-functional global teams and teams in regions around the world, to keep projects on track
Providing regular updates to business owners and company executives
Collecting, analyzing and interpreting quantitative and qualitative data
Creating reports and presentations to show both strategies, program status' and results
Completing ad hoc business projects, which may include analytics

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