Data Operations Lead

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the team
The Data & Analytics(D&A) team aims to use data as powerful language to translate business goals and evaluate business achievement. As one of functions on the Content Strategy & Policy team, the D&A team inherits Content Strategy & Policy team's general mission : be a connective tissue between cross functional stakeholders from a data perspective and provide analytics and internal operational tool support. It includes 3 parts: Central D&A, Regional D&A, Data Operation team.

Responsibilities
The general goals for the team are to:
- Provide a general measurement framework to evaluate Content Ops contribution with internal Content Ops team and Product and Algo team.
- Create elite one stop data tool with unified metrics definition for Content Ops team daily operation efficiency improvement.
- Provide best-in class analytics and ecosystem insights for the Content organization.
- Optimize/scope internal operational tools to improve efficiency in the areas reflected by general measurement framework.

As for the lead of Data Operation team, the main goals is to proactivly optimize/scope internal operational tools to improve efficiency in the areas reflected by general measurement framework. The following specific responsibility are needed:
- Work with Central D&A, Data BP, PM and Ops stakeholder optimizing / scoping internal operational tools (e.g., CRM) to improve efficiency in the areas reflected by general measurement framework and address key needs of Creator and Publisher teams.
- Work with Central D&A leaders to explore and scale day-to-day data analysis work into tools to improve efficiency.
- Work with other Central D&A members to connect operational tools and performance metrics to explore opportunities for Ops output and efficiency optimization.
- Responsible for data sync from important external platforms (e.g., Tubular) for Content Ops team

Qualifications

Minimum Qualifications
1. Familiar with content operation and good at abstracting complicated daily process into systematic workflow. Strong business sense to observe Ops daily work streams and scope and optimize tools to improve the efficiency of workflow. 2. Strong communication skills with different team have project management skill to delivery outputs by cooperating with different team.
3. Data driven and familiar with the data warehouse and data analysis.
4. Smoothly English communication and writing

Preferred Qualifications
1. Management experience
2. Life-long learner full of curiosity and problem-solving

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2