Department Communication Coordinator, School of Public Health

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Job Summary

UT Southwestern Medical Center is hiring for a Department Communication Coordinator, School of Public Health

Works under minimal supervision to plan, develop, implement and maintain department-wide communication plans, as well as plans specific to divisions and/or clinics within the department.

Experience and Education

• Bachelor's degree in journalism, English, marketing, or related area, and one (1) year of related experience required.
• Education or experience in program management, marketing, communications, website design, or related fields preferred.
• Experience in a health care environment and community outreach a plus.
• Hands-on, proven experience working with web technologies such as blogging, podcasting, RSS, online communities, social networking, and content/contact management a plus.

Job Duties

• Plans and executes the delivery of internal and external communications using a variety of vehicles including the Intranet, email, employee publications, digital signage, etc.
• Responds to requests from staff and faculty to disseminate information and provides advice on the best methods for distributing the information.
• Manages the department's content and presentation on websites, and social media platforms, such as Twitter, Facebook, LinkedIn, YouTube and Wikipedia.
• Gathers information on specific topics to be incorporated in internal and external publications.
• Serves as a key liaison with the Office of Communications, Marketing and Public Affairs (CMPA), to share and distribute content, and to ensure that all editorial and visual assets are maintained in the appropriate content management system. Responsible for final review of all creative output for adherence to deadlines in addition to style and brand standards established and maintained by CMPA.
• Ensures an integrated digital presence that advances the department's mission, vision and presentation; and develops content project plans in collaboration with Dept Chairman, Vice Chairs and Division Chiefs.
• Assists with creation of websites using HTML, CSS, and JavaScript technologies.
• Tests websites and systems to ensure they meet institutional regulatory standards.
• Provides reporting of web analytics for web trends. Educates clients and end-users on web statistics that are tracked on the internet (for example, Google referrals, web views, ad campaigns, and conversion sites).
• Performs search engine optimization and search engine marketing to enhance search engine rankings of web pages, pay per click strategies, conversion rates, and creates search engine optimized content.
• Performs usability studies to continually upgrade the website.
• Edits materials for publications, such as news releases, catalogs, manuscripts, books, reports and manuals.
• Reviews materials to ensure it is accurate and complete; adheres to standards regarding format, organization, punctuation, grammar and spelling.
• Writes articles for magazines, brochures, press releases, other publications as needed.
• May assist in arranging special events.
• Performs other duties as assigned.

Knowledge, Skills & Abilities

• Work requires good organizational skills and ability to prioritize competing deadlines.
• Work requires excellent written and verbal communication skills.
• Work requires ability to collaborate with faculty and staff at all levels of the organization.

Working Conditions

• Work is performed primarily in office area.

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.