Director of Operations Peter O'Donnell Jr School of Public Health

Director of Operations Peter O'Donnell School of Public Health

Requisition # 808899

ABOUT UT SOUTHWESTERN MEDICAL CENTER

The University of Texas Southwestern Medical Center ranks among the top academic medical centers in the world. Its faculty members - who are responsible for a broad array of groundbreaking biomedical research advances - are respected for their dedication to teaching and patient care. The medical center has four degree-granting institutions: UT Southwestern Medical School, UT Southwestern Graduate School of Biomedical Sciences, UT Southwestern School of Health Professions and the UT Southwestern School of Public Health. The schools train about 3,700 medical, graduate, and allied health students, residents, and postdoctoral fellows each year.

UT Southwestern was named one of the Top 5 Best Organizations for Leadership Development (BOLD) Award winners by the National Center for Healthcare Leadership (NCHL) in 2022. The NCHL conducts a survey of health care organizations across the U.S. every other year to assess all components of organizations' efforts to prepare and develop leaders.

A great medical center offers outstanding patient care in addition to fine teaching and innovative research. We emphasize compassionate medical treatment. UT Southwestern's physicians are equipped to bring the latest laboratory findings to each patient. We provide inpatient care to nearly 117,000 people and oversee approximately 3 million outpatient visits annually. UT Southwestern has approximately 21,000 employees and an operating budget of approximately $4.1 billion.

SUMMARY

Manages operations staff and provides oversight for all clinical, educational, and research operations tasks and responsibilities such as scheduling and timekeeping, facilities management, procurement and supply chain, adherence to policy, operational analysis and reporting, and budget preparation and execution. Expected to provide insight to leadership based on the interpretation of operations. Serves as liaison to internal leadership and external groups. Must meet the established criteria based on budget, staff, and faculty size for use.

ESSENTIAL FUNCTIONS

• Ensures excellence in all operational processes at the Peter O'Donnell Jr. School of Public Health, and oversees the creation of procedures, policies, forms, and workflows, including performance improvement initiatives.
• Oversees Staff Performance Management process. Oversees staff orientation and training and ensures staff has the tools and resources necessary to perform assigned tasks.
• Makes data-informed decisions as part of O'Donnell School of Public Health leadership.
• Coordinates effectively with all departments, offices, divisions, and other parts of the institution to ensure daily operations run smoothly.
• Ensures institutional and regulatory compliance in the school's operations.
• Oversees/reviews procurement, business affairs, supply chain processes, and transactions and supervises facilities management.
• Contributes to preparing and administering budgets for operational programs.
• Assists with the development of strategic operational action plans, both internally and institutionally.
• Oversees preparation of contractual agreements and associated budgets and ensures the timely submission of proposals or agreements which meet institutional or school mandates.
• Professionally represents the O'Donnell School of Public Health on operational and strategic matters.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS

EDUCATION/EXPERIENCE

• Required: Bachelor's degree in business administration, healthcare administration, science, or a related field. Four (4) years of experience with logistics and operations, including at least two (2) years in a management role.
• Equivalent combination of education and relevant experience may be considered in lieu of degree.
• Preferred: Master's degree with commensurate work experience.

KNOWLEDGE, SKILLS, & ABILITIES

• Work requires ability to manage and direct staff.
• Work requires ability to monitor and maintain budget.
• Work requires ability to ensure adherence to all policies and procedures of university.
• Work requires ability to work with confidential information on a daily basis.
• Work requires ability to effectively interpret and apply organizational policies, procedures, and systems.
• Work requires good interpersonal, organizational, supervisory, and analytical skills.
• Work requires demonstrated ability to manage multiple projects and exercise decision-making and problem solving skills.
• Work requires ability to read, write, develop plans, procedures, and coordinate persons and other resources to accomplish goals.
• Work requires ability to communicate clearly.
• Work requires knowledge of personal computers.
• Work may require ability to lead committees as appropriate.
• Work may require telephone and personal contact with all levels of internal and external personnel and organizations.

The following is the acronym, "PACT", and is fundamental to all clinical positions at UT Southwestern Medical Center:

Ø P-Problem Solving: To achieve excellence in patient care and service, all employees are expected to take ownership in solving problems effectively, efficiently and to the satisfaction of the patient.

Ø A-Ability, Attitude and Accountability: In keeping with a professional healthcare environment, all employees are expected to have the ability to perform their jobs and to appear and conduct themselves in a professional and positive manner.

Ø C-Communications and Compassion: It is our goal that all our communications are clear, courteous, timely, and delivered with compassion, respect and appropriate confidentiality.

Ø T-Teamwork: In our medical environment, our patients regard every employee they encounter as a member of the Southwestern Medical Center team. Our goal is to individually work hard to contribute to our team, support our co-workers, and to achieve not only excellent patient care and service, but also a satisfying, caring environment for each other.

WORKING CONDITIONS

• Work is performed primarily in an office setting.
• Any qualifications to be considered as equivalents in lieu of stated minimum require prior approval of Vice President for Human Resources Administration or his/her designee.
• This position is security-sensitive and thereby subject to the provisions of Texas Education Code •51.215.
• UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.