Desktop Support Technician

A leading hospital system in NYC is looking for a looking for a Digital Signage Desktop Support Engineer who will be responsible for new deployments and the quality of our digital signage system. This includes validating that signage systems have appropriate configurations, connectivity, monitoring and training new u .

Technical Expertise: Stay up to date with the latest digital signage technologies, industry trends, and emerging innovations. Apply this knowledge to ensure best practices are being upheld.
Project Management: Lead and coordinate the implementation of digital signage projects, ensuring that they are delivered on time. Provide technical guidance and support to project teams. Serve as liaison to vendor partners.
Quality Assurance: Oversee quality of signage products and testing processes to ensure that digital signage solutions provide a good user experience, are reliable, and meet industry standards for security.
Documentation: Create and maintain detailed documentation of architecture, technical specifications, and operational procedures. Train internal teams on the use and maintenance of digital signage solutions.
Monitoring: Work with internal teams to develop proactive monitoring systems using Solarwinds. Ensure operational teams know how to acknowledge and act on alerts.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience
- 1+ years of experience working as a Desktop Support Tech or AV Technician
- Strong technical background in areas such as display technologies, networking, and software deployment.
- Excellent communication and presentation skills, with the ability to convey complex technical concepts to non-technical stakeholders.
- Comfort with collaboration, open communication and reaching across functional borders and working with individuals in a large / diverse organization.
- Ability to lift 25+ lbs

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.