PC Support Technician II

Job Summary:

Install, troubleshoot and repair PC hardware and software applications. Installations include new devices, departmental moves and migrations from existing computers. Research and resolve hardware and software problems as necessary. Troubleshoot connectivity problems with client devices, network printers, files servers and host systems.

Minimum Qualifications:

Bachelor's degree and one year of customer service related experience to include PC support or equivalent combination of education and experience, plus excellent interpersonal skills required.

Preferred Qualifications:

***Candidates who possess at least a Bachelor's degree and one year of experience may be considered for appointment to a lower-level position at a commensurate salary.

Work Days:

M-F 8-4:30

Message to Applicants:

RecruitmentOffice: Human Resources

Executive Order:

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.