Enterprise Resource Planning (ERP) User Management (UM) Lead
Dahlgren, Virginia
Employer: Nana Regional Corporation
Industry: Business Administration
Salary: Competitive
Job type: Full-Time
OverviewWork Where it MattersAkima Systems Engineering (ASE), an Akima company, is not just another federal systems support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.At ASE, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.For our shareholders , ASE provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.For our government customers , ASE delivers solutions in maritime IT, systems engineering, and integration across the Department of Defense and stands ready to help improve operational performance at a reasonable and sustainable cost.As an ASE employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.Job Summary:Successful candidate will provide experienced, on-site support at NSWC Dahlgren (Dahlgren, VA) as the Enterprise Resource Planning (ERP) User Management (UM) Lead for NSWCDD.ResponsibilitiesJob Responsibilities:
- Serve as the Enterprise Resource Planning (ERP) User Management (UM) Lead for NSWCDD.
- Respond to NAVSEA audits involving Separation of Duties and monthly SAAR-N forms.
- Communicate and distribute ERP UM information to the Department UM POCs. Coordinate and facilitate meetings with UM Department POCs to discuss new actions, processes, and rules. Address UM Department POCs issues/concerns.
- Manage NAVSEA ERP Navy Enterprise Business Office (NEBO) actions from iNAVSEA website. Task include distribute actions to Department UM POCs, collate, de-conflict, and validated department actions. Upload completed actions to iNAVSEA website. Coordinate and manage NSWCDD Annual User Access Review with Department UM POCs and department management. Ensure the annual review is completed on-time and correctly. Assist with managers' questions and concerns to promote accurate and timely review of their organization's accounts and roles
- Create structural authorization (SA) for Workforce Management (WFM) roles for NSWCDD personnel in ERC for time keeping duties.
- Submit Access Enforcer (AE) requests for Cross-Syscom Role Requests.
- Submit UM help tickets.
- Attend NSWCDD UM meetings via phone conference or on-site at NSWCDD. Coordinate and lead ERP UM meetings quarterly and share any relevant information with the Department UM POCs.
- Communicate information, concepts, and ideas to a wide range audience in an accurate, comprehensive and well-organized manner.
- Collaborate with Department UM POCs to troubleshoot user accounts and roles. Submit help tickets for those that cannot be corrected locally.
- Obtain travel approval prior to conducting all travel.
- Develop training material, job aids, and process guides.
- Serve as the UM POC for any department as needed to backfill gaps in position or support surge efforts to obtain user accounts and roles.
- Update Standard Operating Procedures (SOPs) and/or process guides as needed.
- Hold a DoD-issued Interim-Secret security clearance.
- Associate degree, or three or more years of experience in Enterprise Resource Planning.
- Proficient in Microsoft Office Suite (Word, Excel, Power Point, Teams).
- Detail-oriented.
- Customer-focused.
- Strong interpersonal skills.
- Ability to manage multiple requirements efficiently and effectively.
- Three or more years of ERP experience.
Created: 2024-06-30
Reference: wd9jc7t652vE
Country: United States
State: Virginia
City: Dahlgren
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