Facilities Service Specialist

Akkodis is looking for a Facilities Services Specialist for a 3+ month contract with one of our clients in New York City. This onsite role follows a standard Monday-Friday, 8am-5pm schedule. Candidates with experience in law firms or office services are strongly preferred.

The rate may be negotiable based on experience, education, geographic location, and other factors.

Top 3 Required Skills:

1. Professional office work experience (law firm preferred)

2. Great communication skills - written & verbal

3. Scanning & Imagining

4. Ability to work within a team.

Job Summary:

• Provide mail, distribution, copy, printing, hospitality, reception, file, or other services defined or outlined in service agreement with client
• Provide support for miscellaneous requests and flex services with a "can do" attitude and philosophy
• Maintain a positive team-player mentality
• Accurately communicate with client staff and team members regarding commitments, deadlines, challenges, requests, etc
• Deliver on service commitments in a timely and accurate manner
• Invest proper effort and QC approach to deliver highest quality work and service
• Comply with company standards of operations as set forth in the contract agreement, the site operations manual, and the employee handbook
• Expected to uphold the Standards of Service and best practices developed by company

Responsibilities:

• Monitor and listen to clients to understand inquiries and requests to provide accurate information about the facilities and services with prompt assistance
• Perform basic mathematical calculations using a calculator/computer to accurately figure production time and labor time associated with any copy, print, scan, or production requests
• Follow established guidelines and procedures for receiving, documenting, organizing, and mailing out client packages (i.e. parcel deliveries, messenger services, etc.)
• Ensure accurate tracking, monitoring, and recording of all charges, overtime, logs, and entries throughout his/her shift
• Answering telephone inquiries, loading/unloading parcels, delivering of parcels, copying, and faxing and guest requests
• Due to the cyclical nature of the industry team members may be required to work varying schedules to reflect the business needs of the firm

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at (610-236-6496) or (Shiva.prasad@akkodisgroup.com)

Pay Details: $20.00 to $22.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.