Description
Position Details:
Title: Field Operations Manager
Location: San Francisco, CA
Schedule: M-F 0800-5PM.
Compensation: $125K-135k plus 10% annual bonus and quarterly bonus (3-5k) and company vehicle
Benefits: Benefits including but not limited to medical, dental, vision and many more!

Position Description:
The company is searching for a highly motivated Field Operations Manager to lead service operations activities in the branch. This individual will be responsible for day-to-day management of field staff, employee selection, field training and safety. This individual will also lead operations efforts and priorities to ensure superior customer satisfaction.
Responsibilities:
• Ensuring field employee safety
• Meeting with customers to ensure obligations and expectations are achieved
• Directing the performance of field maintenance and contractual service operations
• Conducting field education training with field workforce
• Maintaining customer quality assurance; emphasis on safety, managing the expenditure of labor and materials
• Improving efficiencies, managing route schedules and callback rates
• Providing technical support
• Authorizing repair orders and tracking completion
• Managing labor and material investments within budget
• Leading change to better efficiency and communication

Requirements:
• The company is looking to hire a military senior enlisted and junior military officers.
• Experience with leading a team of technicians is preferred.
• Candidates must have excellent communication skills and leadership skills and be able to work in a highly team-oriented and dynamic environment.
• Self-motivated individuals who have the ability to manage many simultaneous projects and responsibilities are a must.
• Candidates must have strong computer and technology skills, business acumen and a passion for customer service.