Field Service Engineer - Vista, CA

Field Service Engineer - Vista, CA

SOC is seeking a Field Service Engineer who will work with a team responsible for performing customer support activities involving the installation, modification, and repair of complex equipment and systems. Conducts on-site installation and testing of equipment to ensure proper working order. Isolates equipment start-up malfunctions and takes corrective action. May make technical presentations and has a strong knowledge of products. Trains customer personnel in equipment operation and maintenance responsibilities. Represents the company in a customer support role and is responsible for customer's satisfaction with equipment and servicing. (It should be understood that this is not intended to be a detailed nor comprehensive description of any individual employee's job content. Managers set the specific duties and responsibilities for each employee.

Responsibilities:

• Installs and commissions Mid-Energy Portals (MEP) and Low Energy Portals (LEP), IP6500 Vehicle and Cargo Inspection Systems (VACIS) and Exploranium, Radiation Portal Monitor (RPM) systems.
• Isolating equipment start-up malfunctions and take corrective actions.
• Performs a variety of technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or factory locations.
• May be called upon to work on equipment that has little or no documentation or training.
• Meets weekly project installation goals within required deadlines.
• Support Engineering activities during Factory Acceptance testing.
• Ensures that tools and test equipment are properly maintained and calibrated.
• Working with team members to achieve success during installations of equipment and systems.
• Maintains clear and concise business communication proficiency, both oral and written
• Travel, overtime and work hours other than Monday-Friday may be require
• Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time.
• Performing ad-hoc and predetermined work assignments with instructions.
• Maintains effective customer communications and relations.
• Ability to multi-task, work accurately and with attention to detail in a Field Service environment.
• Ability to interpret wiring diagrams, schematics, system manuals and technical directives for troubleshooting purposes.
• Must be able to obtain a US Passport in order to support OCONUS travel.
• Willing to work on challenging international projects for short durations.
• Work well with peers from various backgrounds to build effective work relationships.
• Must be able to work outdoors and in all types of weather conditions.
• 75% Travel required.

Preferred Qualifications:

• Computer literacy; competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs
• Working knowledge of x-ray and/or CT technologies
• Network installation and configuration is a plus
• PLC experience is a plus
• Previous field electrical assembly experience
• Certified forklift and aerial lift operator
• Experience with rigging and material handling
• Basic understating of OSHA standards and practices
• Software integration with electric/mechanical equipment
• Previous hands on project management is a plus
• Bilingual language skills (Spanish) a plus

Employment Pre-requisites
The following requirements must be met to be eligible for this position: successful completion of a background investigation and d rug urinalysis.

SOC, a Day & Zimmermann company, is an Equal Opportunity Employer, EOE AA M/F/Vet/Disability.

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