Fleet Services Specialist

The Fleet Services Specialist, Senior plays a crucial role in managing and maintaining the organization's fleet of vehicles. The Fleet Services Specialist, Senior plays a crucial role in supporting the Assistant Director and Fleet Manager by coordinating activities across three business units within the Fleet Services umbrella. While primarily focused on the motor pool, this position may also take on assignments in other areas as required. This individual will be responsible for department oversight, client support, assistance with office operations, and other duties as needed.

* Assists in the management of 4 business units as assigned by Supervision including but not limited to Motor Pool, Long Term Leasing, Repair, and Fuel Operations.

* Manages the fleet fuel cards including dispatching cards, billing, and addressing card issues.

* Manages the lease vehicle program including customer service, assisting with maintenance scheduling, reporting damage, and billing. Assists in managing new lease vehicle requests and vehicle placement.

* Assists in working with outside rental vendors including booking vehicle and charter bus reservations and addressing billing issues.

* Assists in monitoring motor pool vehicle maintenance, monitors fuel usage, fuels and washes vehicles as needed, and checks vehicles and records any damage including reporting and obtaining estimates and repairs.

* Addresses the majority of day-to-day technological office issues including problem-solving, software training, maintaining computers, utilizing current and help introduce new technologies, managing the departments online services, cloud storage, website and working with ITS to solve various issues.

* Responsible to provide department coverage and plan the appropriate staffing needs as based on the approved absences for the department.

* Designs and maintains department forms and contracts according to needs of customers and coworkers.

* Manages and orders department office supplies.

Helps maintain physical facilities and prepares department for next day dispatching

* Assists in providing as-needed customer service to a diverse clientele via in-person, phone, and email including managing reservations, dispatching vehicles, billing, problem-solving, responding to emergencies, and maintaining a customer-friendly work environment.

Plan and execute objectives under the guidance of the department, while maintaining the highest level of customer service to our customer base.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

2+ years of experience in administrative or coordination experience

High School Diploma

Excel Proficiency

Nice to Have Skills & Experience

Fleet Services experience in any capacity

Experience in budgeting & accounting, and experience in any of the four listed operational units, rental pool, long term lease, repair shop, or fuel operations.

Facilities or Fleet information management system experience.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.