The Information Technology Associate (ITA) performs a variety of analytical activities and acts as the technical subject matter expert associated with end-user support and system tester for the California Environmental Reporting System (CERS). The ITA is responsible for the successful resolution of defects and implementation of enhancements. The ITA, as part of an Agile team, works closely with business staff, IT staff, consultants, external entities, and the public, to deliver solutions that align with business needs and have high business value. The ITA demonstrates an understanding of all stages of the Software Development Lifecycle (SDLC), strong customer service skills, CalEPA business processes and procedures; ability to perform technical analysis, act independently with flexibility and tact, and possess strong technical writing skills.
You will find additional information about the job in the Duty Statement .

Working Conditions
May work evening or weekend hours in response to system outages/recovery, maintenance, or upgrade activities.

NOTE: This position may be eligible for hybrid telework under Government Code 14200 for eligible applicants residing in California, subject to the candidate meeting telework eligibility criteria set forth in the CalEPA telework policy and/or future program need. Employees not residing in California are not eligible for telework. Regardless of telework eligibility, all employees may be required to report to the position's designated headquarters location, as indicated on their duty statement, at their own expense.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY ASSOCIATE

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-420556

Position #(s):
814-300-1401-207

Working Title:
INFORMATION TECHNOLOGY ASSOCIATE

Classification:
INFORMATION TECHNOLOGY ASSOCIATE $4,651.00 - $6,234.00 A
$5,113.00 - $6,852.00 B
$5,589.00 - $7,491.00 C
$6,147.00 - $8,238.00 D

# of Positions:
1

Work Location:
Sacramento County

Telework:
Hybrid

Job Type:
Permanent, Full Time

Department Information Appointment to this position is pending administrative approval.

If you are seeking a challenging job that offers the opportunity to work with a collaborative team in support of the preservation of California's environment, this could be the job for you! The Department of Pesticide Regulation, part of the California Environmental Protection Agency (CalEPA), is a predominantly self-funded department dedicated to protecting human health and the environment by regulating pesticide sales and use. This position works within the CalEPA - Office of the Secretary. We value the strength of diversity and innovative thinking, and take pride in teamwork and an environment of continued learning and job growth. Located in the CalEPA building at 1001 I Street, we are close to restaurants, shops, farmers markets, and offer transportation options and incentives. We are seeking a motivated and enthusiastic individual to join our team.

DPR values diversity, equity, and inclusion throughout the organization. We foster an environment where employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. We believe the diversity of our employees is essential to inspiring innovative solutions. Together we further our mission to protect human health and the environment by regulating pesticide sales and use, and by fostering reduced-risk pest management. Join DPR to improve the lives of all Californians.

Department Website: https://www.cdpr.ca.gov

Special Requirements

• This position is designated Conflict of Interest and requires disclosure of economic interests.

• If education is required to meet the minimum qualifications, you must include a copy of your degree and/or unofficial transcripts in order to verify you meet the minimum qualifications. If you use unofficial transcripts to verify you meet the minimum qualifications, you must provide official transcripts prior to your start date, if selected for the position.

• In order to apply for this position, you are required to provide your complete employment history on the Examination/Employment Application (STD. 678) form. A complete employment history must include, for each position listed, accurate dates, job title or State classification, hours worked per week (please indicate an average if hours worked per week varied), company or agency name, and a full description of duties and responsibilities held. A resume or other materials will not take the place of the complete STD. 678.

• Please do not include any confidential information on any documents you submit for this job vacancy. Confidential information includes, but is not limited to: basis of eligibility, examination results, LEAP status, Social Security Number (SSN), birthdate, marital status, age, national origin, medical conditions, and use of medical leave.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 6/21/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Pesticide Regulation
Attn: M.Calderon
1001 I Street, MS 4B

Sacramento , CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Pesticide Regulation
M.Calderon
1001 I Street, MS 4B

Sacramento , CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Supplemental Application -
  A response to the supplemental questions is required to be considered interested/eligible in the position. The supplemental questions and instructions are listed in the "Supplemental Questionnaire" section of this advertisement. You must answer each supplemental question in its entirety and follow all instructions for answering the questions in order to be considered interested/eligible in the position.
  

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Knowledge and experience with SDLC.

• Knowledge and experience with Agile or SCRUM software development methodology.

• Excellent customer service skills.

• Strong analytical skills (technical and non-technical).

• Strong professional verbal and written communication skills.

• High level of political and business acumen.

• Experience with business analysis, requirements development and elicitation skills.

• Demonstrated ability to multi-task, meet deadlines, and process work efficiently and effectively.

• Knowledge or experience working with diverse cultural communities

• Awareness of diverse communities and regional demographics

• Ability to communicate respectfully and with sensitivity

Additional Information:

• A Training and Development (T&D) Assignment may be considered if you do not meet the minimum qualifications. T&D Assignments may be up to 24 months.

• This is a deep class position with increasing responsibilities; candidate's experience/education will determine which range they will be placed in.

Benefits
For information regarding the benefits offered to eligible employees, please visit the CalHR website at www.calhr.ca.gov .

Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website: https://www.cdpr.ca.gov
Human Resources Contact:
Mercedes Calderon
(916) 445-5936
mercedes.calderon@cdpr.ca.gov
Hiring Unit Contact:
Jennifer Marciales
(916) 445-2992
jennifer.marciales@cdpr.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Office
(916) 445-3979
melissa.paden@cdpr.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Critical Job Competencies
Teamwork - Able to facilitate and maintain cooperative working relationships; work toward accomplishment of group goals; must value and encourage the input and expertise of others; foster commitment, team spirit, pride, and trust.

Self-Motivation, Optimism, Sustained Commitment, Perseverance and Patience -Demonstrate a bias toward optimism and maintain a sense of humor; possess stamina to bounce back from setbacks; view mistakes as opportunities for growth/positive learning experiences.

Technical Credibility - Understand and appropriately apply procedures, requirements, policies, and regulations related to specialized expertise; integrate technology into the work to improve program effectiveness; possess up-to-date knowledge in the profession and industry and access other expert resources when appropriate; translate concepts and ideas into strategies and action steps.

Flexibility/Adaptability - Ability to integrate changes midstream into work processes and outputs; demonstrate openness to new organizational structures, procedures, and technology; ability to shift gears comfortably.

This position requires the incumbent maintain consistent and regular attendance, develop and maintain knowledge and skill related to specific tasks, methodologies, materials, tools and equipment, complete assignments in a timely and efficient manner, and adhere to all departmental policies and procedures.

Supplemental Questionnaire

You must answer each supplemental question in its entirety and follow all instructions for answering the questions in order to be considered interested/eligible in the position.

Instructions :

Each response should be on its own piece of paper, no more than one page in length, double-spaced, in 12 pt. Arial font. Indicate your name and question number at the top of each page.

Questions :
1. Describe how your education, training, experience, knowledge, skills and abilities meet the desirable qualifications for this role.

2. This role requires frequent communication with the public, non-technical staff/users, and Executive Management. Please describe your experience working with the public, Executive Management and your communication approach when communicating technical information to non-technical users.

Note: Resumes, letters, and other materials will not take the place of the supplemental application.

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.