Under the general direction of the Information Technology Manager I, the Information Technology Specialist II (ITS II) is the technical/project lead for the Client Services Modern Device Management team. The ITS II leads all efforts in the Department's modern device management, Microsoft Windows operating system standards and security development, laptop/desktop/mobile device security, Microsoft Intune administration, Microsoft Entra administration, Microsoft 365 computing administration, and Client Services enterprise applications management (e.g., TeamViewer, WASP, Manage Engine). The ITS II plays a major role in advising management and formulating information technology strategy and policy and works collaboratively with other Client Services team members.

The ITS II incumbent must demonstrate the ability to lead complex information technology initiatives and projects and have a cooperative working relationship with team members and business customers. The incumbent must possess strong organizational, analytical, and verbal/written communication skills; works independently and in a team environment; exercise a high degree of initiative; participates in meetings, provides status reports, and completes work assignments effectively, accurately, and timely. The incumbent must keep up with current and industry trends, standards, and practices. The incumbent may be required to lift IT equipment weighing up to 50 pounds. The incumbent may be required to work overtime on short notice during peak work periods.

You will find additional information about the job in the Duty Statement .

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY SPECIALIST II

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-434832

Position #(s):
300-914-1414-006

Working Title:
Information Technology Specialist II (Modern Device Management)

Classification:
INFORMATION TECHNOLOGY SPECIALIST II $8,371.00 - $11,221.00 L

# of Positions:
1

Work Location:
Sacramento County

Telework:
Hybrid

Job Type:
Permanent, Full Time

Department Information
Are you looking for a position in a fast-paced, prestigious organization with great potential for personal development and career advancement? Would you find working with the top management in State Government and with the State Legislature exciting and rewarding? If so, the Department of Finance offers a broad range of professional career paths in such areas as budgeting, accounting and auditing, information technology, economic and population research, and general administration. Look no further, apply today!

Department Website: http://www.dof.ca.gov

Special Requirements

Finance operates under a hybrid telework model, which requires employees to work in the office for a minimum of two days during the workweek. The hybrid policy is subject to change, and additional in-office days may be required at management's discretion or based on operational needs. For positions eligible for full-time telework, employees may be required to report to the office under certain circumstances. Employees will be expected to report to the office within a reasonable amount of time.

Current state employees must indicate on their application their current civil service classification, NOT working titles.

Applications will be screened and only the most qualified applicants will be selected for an interview.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 6/14/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Finance
Attn: Christopher Richards
915 L Street, Suite 1235

Sacramento , CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Finance
Christopher Richards
915 L Street, Suite 1235

Sacramento , CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other - A copy of degree and/or transcripts must be included if qualifying under an education pattern of the minimum qualifications.
• Statement of Qualifications -
  (See below statement of qualifications section)
  

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Excellent written and oral communication skills.
• Strong analytical skills and experience resolving complex problems or issues.
• Ability to develop and maintain excellent customer service.
• Ability to communicate diplomatically and effectively, both orally and in writing.
• Experience working in a team-oriented, collaborative environment.
• Extensive experience with Microsoft 365 Administration (e.g., Microsoft Intune, Microsoft Configuration Manager, Microsoft Office 365).
• Knowledge and experience with Microsoft Entra Administration.
• Comprehensive knowledge and experience developing, evaluating, and implementing Microsoft Windows operating system standards and security.
• Knowledge and experience working on large scale operating system upgrades (e.g. Windows 10 to Windows 11).
• Ability to plan, organize, and adapt to changing assignments and priorities and work effectively under pressure to meet deadlines.
• Excellent analytical skills to develop, interpret and clarify technical documentation, and IT policies.

Benefits For general information related to benefits with the State of California, please click here: California State Civil Service Employee Benefits Summary

Finance employees are excluded from collective bargaining and are eligible to receive the following enhanced benefits:

• Enhanced medical, dental, and disability benefits
• Employer paid Life Insurance
• Additional hour of Vacation/Annual Leave
• Excluded employees are not subject to State Disability Insurance payroll withholding

For more details about employee benefits, visit the Department of Finance's website here .

Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website: http://www.dof.ca.gov
Human Resources Contact:
Christopher Richards
(916) 323-4071
Christopher.Richards@dof.ca.gov
Hiring Unit Contact:
Jenny Kennedy
(916) 323-3104
Jenny.Kennedy@dof.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Larissa Stockton
(916) 445-3368 ext: 3402
Larissa.Stockton@dof.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications
Candidates must submit a Statement of Qualifications (SOQ). The SOQ is a narrative discussion and serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ must include a response to each item and should be typed in 12-point font and be no more than two pages in length. Write your response carefully. Initial evaluation of each applicant will be based on the content of the response and written communication skills demonstrated on their submitted SOQ.

1. Describe your work experience in leading a highly complex Information Technology initiative or project.

2. Describe any experience you have working with or leading an end user support team.

3. Describe how your education, training, experience, knowledge, skills, and abilities correlate to the identified desirable qualifications and qualify you for this position.

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.