Information Technology Security Systems Specialist - Public Works (Temporary)

ABOUT THIS POSITION

The Public Works Department strives to improve the quality of life in Phoenix through the efficient delivery of outstanding solid waste, fleet, facilities, and energy management services.

The City of Phoenix Security and Access Control (SAC) Project seeks a qualified individual to fill the role of Technical Engineer/IT Security System Specialist. Reporting to the Senior IT Security System Specialist/CCURE 9000 technical expert, this position will actively support the replacement of the citywide Access Control System (ACS) and Intrusion Detection Systems (IDS). The Technical Engineer/ IT Security System Specialist will assist in system design, programming, configuration, installation, and maintenance, contributing to the seamless integration of existing security systems, upgrading hardware and software, and enabling remote access via the city's existing network infrastructure.

Some positions will require the performance of other essential and marginal functions depending on work location, assignment, or shift.

The position works Monday through Friday and is located at Phoenix City Hall.

Teleworking may be available up to two days per week upon approval after six months in the position.

Responsibilities Include:

• Working closely with the project manager to deliver all technical aspects of the project.
• Highlighting potential issues and escalate when necessary.
• Performing system configuration programming within CCURE 9000, under the guidance of the Senior IT Security System Specialist.
• Supporting system cutover and testing, including monitoring and troubleshooting, with the willingness to learn and adapt.
• Participating in site visits with the implementation vendor to validate the scope of work.
• Reviewing and editing security design drawings, demonstrating attention to detail.
• Contributing to the security design process by applying basic security standards and specifications.
• Collaborating with Information Technology Service network engineers to ensure panel connectivity and coordinate installation schedules and logistics.
• Supporting vendor technicians during hardware and software-related service calls and troubleshooting activities, including data entry and documentation tasks.
• Aiding in the design, modification, installation, and maintenance of operating and security systems software and related equipment.
• Providing technical assistance to staff and providing excellent customer service.
• Preparing reports and documentation with accuracy and attention to detail.
• Demonstrating a commitment to learning and developing skills in access control systems, intrusion detection systems, and CCURE 9000.
• Attending project status meetings to provide updates on activities and progress related to CCURE systems.
• Working both in the field and in an office setting.

The temporary position is intended for the duration of the Security Access Control Project. This position will be funded through June 2026 with a possibility to be made regular in a future budget cycle. The temporary position will have benefits but will not earn city retirement credits or participate financially into the city's retirement program. If the successful candidate is a current City employee, all benefits will still be applicable, and the employee will still contribute to their pension. Temporary positions are not covered under civil service rules, and thus employment is considered "at-will," and employees may be separated at any time.

IDEAL CANDIDATE

• Excellent written and verbal communication and presentation skills.
• Willingness to learn and develop proficiency in programming and configuring within CCURE 9000.

SALARY

Pay Range: $76,627 to $118,872.00 annually.

Hiring Range: $76,627 to $107,806 annually.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

BENEFITS

A comprehensive benefits package is offered which includes:

• Traditional pension with employer and employee contributions, click here for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 007 Benefits

MINIMUM QUALIFICATIONS

• Three years of responsible experience in technical systems software (i.e., data base management telecommunications and operating systems).
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• Level 1 or 2 CCURE 9000 Certification.
• Working more than 40 hours a week, including some nights and weekends to work issues or accommodate maintenance and updates outside of regular business hours.
• The City job description can be found here .
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• For information regarding pre-screening and driving positions, click here .

PREFERRED QUALIFICATIONS

The minimum qualifications listed above, plus:

• Commitment to keep current on best practices and security industry standards for access control and intrusion detection technology.

Experience with:

• Security, enterprise access control systems, and Intrusion Detection Systems (IDS).
• Preparing technical documentation and system configuration/data entry.
• Installing, troubleshooting, and testing of electronic equipment.
• Reviewing design or installation drawings.
• Strong communication skills and working effectively in a team environment.
• Working closely with project managers to deliver technical aspects of projects.
• Highlighting potential issues and escalating when necessary.

RECRUITMENT DATES

Recruitment closes August 26, 2024. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

HOW TO APPLY

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

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• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700 .

REFERENCE

Information Tech Systems Spec, JC:09560, ID# 55067, 08/12/24,USM, AJ, Benefits:007

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.