Information Technology Specialist P

Summary

These positions are located in the Office of Information Technology (OIT, RAD-20), Office of the Associate Administrator for Administration, Federal Railroad Administration (FRA).

This job is open to

• Internal to an agency
  
  Current federal employees of this agency.

Clarification from the agency

FRA-wide employees with competitive status only.

Duties

As a Information Technology Specialist, you will:

• Perform duties as Systems Owner and Product Owner for multiple FRA IT Systems.
• Be responsible for making policy recommendations, overseeing implementation of policy, and development and integration of state-of-the art solutions for IT products and services for end-users and support personnel throughout FRA.
• Provide expert evaluation of the requirements, analyzes alternatives, and recommends technical solutions relating to the complete life cycle for information systems and information systems components. Writes technical business cases and coordinates the implementation of improved IT tools and practices.
• Deploy, maintain, and troubleshoot core business applications, including application servers, associated hardware, endpoints, and databases.
• Provide routine technical support directly to users of cloud computing services, including Infrastructure-as-a-Service (laaS), Platform-as-a-Service (PaaS), Software-as-a Service (SaaS), and other evolving as-a-service capabilities.

The ideal candidate will possess a robust analytical and technical foundation, coupled with the ability to engage effectively with stakeholders at all levels. Extensive experience in IT Asset Management, proficiency with Microsoft Entra ID, and a solid grasp of requirements analysis, Agile and Scrum methodologies, application development, and IT project management are essential. The candidate should demonstrate advanced skills in data collection, analysis, and the communication of program and project impacts to a diverse stakeholder audience. They must be adept at managing dependable, scalable IT infrastructure on cloud platforms like Azure Cloud Services and have familiarity with code repository tools such as GitHub, as well as authentication and authorization technologies. Proficiency in Microsoft ecosystems, specifically Microsoft Dynamics 365, Power Platform, Power Apps, Power Automate, SharePoint Online, Microsoft Teams, Power BI, and Azure DevOps is required.

Requirements

Conditions of Employment

• Must meet specialized experience stated in Qualifications section
• Submit application and resume online by 11:59 PM EST on the closing date
• Required documents must be submitted by the closing date.

CONDITIONS OF EMPLOYMENT:

• SELECTIVE SERVICE: Males born after 12/31/1959 must be registered for the Selective Service.
• GOVERNMENT TRAVEL CARD: This position involves travel. A government contractor-issued travel card will be issued and must be retained for official business only.
• PROBATIONARY PERIOD: You must complete a one-year probationary period (unless already completed).
• TIME-IN-GRADE: Federal applicants must have served 52 weeks at the next lower grade in the competitive or excepted service in the executive branch to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F.
• TELEWORK ELIGIBILITY: This position may be eligible for occasional and/or regularly scheduled telework. The number of telework days approved will be determined by your immediate supervisor or manager following the agency's telework policy and guidance. If participating in the telework program, you will be required to sign a telework agreement detailing agency telework policy requirements, working conditions, and expectations for the position.
• RAILROAD STOCK: Pursuant to 5 C.F.R. Parts 2635.403 and 6001.104, all FRA employees (or spouses or minor children of FRA employees) are specifically prohibited from holding railroad stock (including shares of Berkshire Hathaway, Inc. which owns 100% of BNSF), whether held outright, in an IRA, or in a 401(k) or other plan. (Employees may hold a mutual fund which invests in railroad stocks, so long as the mutual fund does not invest more than 30% of its assets in such prohibited investments.) Employees having a prohibited financial interest must divest themselves of railroad stock within 90 days after their appointment to their positions. Neither the rule against holding railroad stock, nor the divestiture period, is in any way affected by the existence of re-employment rights which employees might have with railroad companies. Nor is there any monetary threshold for applicability of the rule against ownership of railroad stock; all dollar amounts are prohibited.

Qualifications

To meet the minimum qualifications for this position, you must meet the experience qualifications for the grade at which you are requesting consideration.

To qualify for the GS-12, you must have at least one year of experience equal or equivalent to the GS-11, it must include:

• Experience in IT asset management, Video Conferencing, and Desktop Support.
• Experience in assessing configuration of IT infrastructure and identifying weaknesses in performance
• Experience integrating Windows/Windows Server, SQL Server Databases and systems into an information.

To qualify for the GS-13, you must have at least one year of experience equal or equivalent to the GS-12, it must include:

• Experience as a Contracting Officer Representative (COR), FAC COR Level I or higher.
• Experience in providing expert technical advice, guidance, and recommendations to management and other technical specialists on critical IT issues; apply new developments to previously unsolvable problems; and make decisions or recommendations that significantly influence important agency IT policies or programs.
• Experience in applying project management principles, methods, and practices including developing plans and schedules, estimating resource requirements, defining milestones and deliverables, monitoring activities, and evaluating and reporting on accomplishments, in order to ensure the integration of IT programs and services, and the development of solutions to integration /
• Experience in cloud computing, virtualization, and networking technologies and techniques with the management and configuration of public cloud providers such as Azure, Amazon Web Services, 0365, ; and developing and implementing cloud migration strategies sufficient to fully utilize and advise senior leadership on cloud.
• Experience with domain structures, network protocols, user authentication methods, digital signatures, security best practices, network security devices such as network and application layer firewalls, data loss prevention techniques, network intrusion detection and prevention systems, and security vulnerability.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

For additional information about applying to Federal positions, please click on the following link: https://www.opm.gov/frequently-asked-questions/employment-faq/federal-hiring/how-do-i-apply-for-federal-jobs/

All applicants must meet all qualification requirements by the closing date of this announcement.

Additional information

This announcement may be used to fill additional positions if similar vacancies occur within 90 days of the issue date of the referral certificate.

The Fair Chance to Compete for Jobs Act prohibits the Department of Transportation and its Operating Administrations from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Transportation by email at, FairChanceAct@dot.gov. To learn more, please visit our page at: The Fair Chance to Compete Act | US Department of Transportation

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

DESCRIBING YOUR EXPERIENCE: PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume/ application does not support your questionnaire answers, we will not allow credit for your response(s). Your resume must contain sufficiently detailed information upon which to make a qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level.

If you meet the qualification requirements, your application will be scored based upon your responses to the vacancy questions. The top rated applications will be reviewed for the quality of your experience, education and training relevant to the position.

Eligible Federal employees also seeking consideration for noncompetitive reassignment for this position, must indicate interest in the assessment. Noncompetitive federal candidates must have competitive status on a SF-50, meet minimum qualifications, have served at the same grade or higher, and held or exceeded the promotion potential of this position.

Your application will be rated on the extent and quality of your experience, education and training relevant to the position. The answers you select in the on-line process must be substantiated in your application package. If upon review, it is determined that your described work history, competencies, and/or supporting documents do not support your answer choices, your application may be updated on your behalf or you may not be referred to the selecting official. Please ensure that your work history provides enough details to support your answers. If referred, all relevant documents including performance appraisals and awards submitted with your application package will be forwarded to the hiring official for review. The Automated Staffing Office is ultimately responsible for determining your final rating.

You may preview questions for this vacancy.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  RESUME: Your resume MUST contain specific information used to make a qualification determination that includes employment beginning and ending dates for each position, whether employment is Full-time or Part-time or average number of hours worked per week, and position titles. If the position is/was in the Federal government, you will need to provide the position series and grade level. The resume should show relevant experience and education as well as support the required specialized experience. Formatted resumes may be uploaded later in the application process.
  
  TRANSCRIPTS: Transcripts are REQUIRED if there is a stated education requirement for the series OR if you are substituting education for experience. The transcripts need not be official, but must show that you meet the stated education requirements, including specific major or class requirements.
  
  ENGINEERS: If you are applying to an engineering position and are qualifying based on possessing a current Professional Engineer (PE) license, or passing the Engineer in Training (EIT) exam, please provide a copy of PE license or written documented proof of passing the EIT.
  
  FEDERAL APPLICANTS: You must submit SF-50(s) that verify your highest competitive grade, full performance level, and eligibility as a federal applicant. DO NOT submit an award SF-50 as these often do not verify grade or eligibility. For consideration for a promotion, Box 4 of the SF-50 must show a date that is at least 52 weeks prior to the job announcement closing. We recommend submitting your last promotion SF-50 or within-grade increase SF-50. Pay adjustment raise SF-50s for the current year will not support the 52 weeks' time-in-grade requirements. https://help.usajobs.gov/working-in-government/service/sf-50
  
  PERFORMANCE APPRAISALS/INCENTIVE AWARDS: If applicable, performance appraisals and/or Incentive award documentation may be submitted and will be forwarded to the selecting official as support in consideration of your application in the evaluation process. To receive due weight, you must submit a recent performance appraisal (dated within 18 months) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable (do not submit a performance plan) and/or incentive award documentation dated within the last 18 months (i.e. superior performance awards, special act or achievement awards, quality step increases, etc.)
  
  If requesting consideration under the Career Transition Assistance Program (CTAP):
  
  
  • your most recent performance appraisal,
  • the proof of eligibility letter from the Agency, and
  • your most current SF-50, displaying current series and grade.
  • YOU MUST SUBMIT ALL 3 documents and meet the well qualified standards for this vacancy (meeting minimum requirements for position and scoring at least an 85) to be considered under CTAP.
  
  
  Displaced employees may be eligible for CTAP priority consideration. For more information, please review the OPM Employee's Guide to Career Transition.
  
  Failure to submit any of the required documents by the closing date of the vacancy will result in your removal from consideration for this position. Please review your application prior to final submission and ensure you have submitted all appropriate documents. Uploading documents to USAJobs does NOT ensure inclusion with your application to our system.
  
  
  If you are relying on your education to meet qualification requirements:
  
  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
  schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
  
  You must submit a complete application package (including resume, vacancy questions and supporting documents) no later than 11:59 (EST) on the closing date of the announcement.
  
  
  • To begin, click the Apply Online button on the job announcement.
  • Follow the directions to register, submit all required documents and complete the assessment questionnaire.
  • You may review your saved application(s) at https://help.usajobs.gov/
  
  
  If you are having difficulty applying online, please contact the DOT Automated Staffing Office via email at: Transjobs@dot.gov.
  
  Agency contact information
  
  Automated Staffing Office
  
  Phone
  
  000-000-0000
  
  Email
  
  TRANSJOBS@dot.gov
  
  Address
  
  DOT, FEDERAL RAILROAD ADMINISTRATION
  
  Submit Application and Documents Online
  
  1200 New Jersey Ave SE / HAHR - 50
  
  Washington, District of Columbia 20590
  
  United States
  
  Next steps
  
  You may check your application status by logging into your USAJOBS account. Within two weeks of the closing date, your application will be reviewed and rated. Ratings will be determined based on the documents and information received by the closing date. The most highly qualified candidates will be referred to the hiring manager for further consideration. If you are selected for an interview, the hiring manager will contact you directly. Once a hiring decision is made, we will notify all applicants of their final status.
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

RESUME: Your resume MUST contain specific information used to make a qualification determination that includes employment beginning and ending dates for each position, whether employment is Full-time or Part-time or average number of hours worked per week, and position titles. If the position is/was in the Federal government, you will need to provide the position series and grade level. The resume should show relevant experience and education as well as support the required specialized experience. Formatted resumes may be uploaded later in the application process.

TRANSCRIPTS: Transcripts are REQUIRED if there is a stated education requirement for the series OR if you are substituting education for experience. The transcripts need not be official, but must show that you meet the stated education requirements, including specific major or class requirements.

ENGINEERS: If you are applying to an engineering position and are qualifying based on possessing a current Professional Engineer (PE) license, or passing the Engineer in Training (EIT) exam, please provide a copy of PE license or written documented proof of passing the EIT.

FEDERAL APPLICANTS: You must submit SF-50(s) that verify your highest competitive grade, full performance level, and eligibility as a federal applicant. DO NOT submit an award SF-50 as these often do not verify grade or eligibility. For consideration for a promotion, Box 4 of the SF-50 must show a date that is at least 52 weeks prior to the job announcement closing. We recommend submitting your last promotion SF-50 or within-grade increase SF-50. Pay adjustment raise SF-50s for the current year will not support the 52 weeks' time-in-grade requirements. https://help.usajobs.gov/working-in-government/service/sf-50

PERFORMANCE APPRAISALS/INCENTIVE AWARDS: If applicable, performance appraisals and/or Incentive award documentation may be submitted and will be forwarded to the selecting official as support in consideration of your application in the evaluation process. To receive due weight, you must submit a recent performance appraisal (dated within 18 months) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable (do not submit a performance plan) and/or incentive award documentation dated within the last 18 months (i.e. superior performance awards, special act or achievement awards, quality step increases, etc.)

If requesting consideration under the Career Transition Assistance Program (CTAP):

• your most recent performance appraisal,
• the proof of eligibility letter from the Agency, and
• your most current SF-50, displaying current series and grade.
• YOU MUST SUBMIT ALL 3 documents and meet the well qualified standards for this vacancy (meeting minimum requirements for position and scoring at least an 85) to be considered under CTAP.

Displaced employees may be eligible for CTAP priority consideration. For more information, please review the OPM Employee's Guide to Career Transition.

Failure to submit any of the required documents by the closing date of the vacancy will result in your removal from consideration for this position. Please review your application prior to final submission and ensure you have submitted all appropriate documents. Uploading documents to USAJobs does NOT ensure inclusion with your application to our system.


If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

You must submit a complete application package (including resume, vacancy questions and supporting documents) no later than 11:59 (EST) on the closing date of the announcement.

• To begin, click the Apply Online button on the job announcement.
• Follow the directions to register, submit all required documents and complete the assessment questionnaire.
• You may review your saved application(s) at https://help.usajobs.gov/

If you are having difficulty applying online, please contact the DOT Automated Staffing Office via email at: Transjobs@dot.gov.

Agency contact information

Automated Staffing Office

Phone

000-000-0000

Email

TRANSJOBS@dot.gov

Address

DOT, FEDERAL RAILROAD ADMINISTRATION

Submit Application and Documents Online

1200 New Jersey Ave SE / HAHR - 50

Washington, District of Columbia 20590

United States

Next steps

You may check your application status by logging into your USAJOBS account. Within two weeks of the closing date, your application will be reviewed and rated. Ratings will be determined based on the documents and information received by the closing date. The most highly qualified candidates will be referred to the hiring manager for further consideration. If you are selected for an interview, the hiring manager will contact you directly. Once a hiring decision is made, we will notify all applicants of their final status.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request