Information Technology (IT) Support Specialist

Responsibilities for this Position
Information Technology (IT) Support Specialist

ID: 2024-63802
USA-AZ-Scottsdale
Required Clearance: No clearance
Posted Date: 8/19/2024
Category: Information Technology
Employment Type: Full Time
Hiring Company: General Dynamics Mission Systems, Inc.

Basic Qualifications

Requires a Bachelors or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Requires an additional 2+ years of job-related experience, or a Master's degree.

CLEARANCE REQUIREMENTS:
Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.

Responsibilities for this Position

At General Dynamics Mission Systems, we create the technologies, products and services that help our nations heroes keep our nation safe. The work we do is so advanced, we are continuously moving the boundaries of whats possible. Here youll work with the best and your talent will be front and center on projects that impact the world. Are you up to the challenge?

As an IT Support Specialist on the Rescue 21 program, you will work closely with a diverse engineering team, as well as with our call center and field support representatives, to ensure that the Rescue 21 system is appropriately maintained and available 24/7 for the users. You will engage in a variety of tasks that will utilize and expand your existing skill set, including:

• Providing IT support, contributing to broader engineering initiatives
• Support System Administration tasks which include Active Directory and Group Policy Object management/changes
• Performing Lab Technician responsibilities to address hardware and software issues within the labs
• Managing System Center Configuration Manager (SCCM) to ensure up-to-date patching in Rescue 21 labs and in production
• Installing, modifying, and maintaining operating systems, databases, and utility software
• Planning and implementing network projects for LAN and WAN infrastructures
• Setting up, diagnosing, and rectifying issues with Cisco routers, switches, IP systems, and other network and telecommunication equipment
• Assisting in the creation, rollout, and testing of R21 system images
• Developing, examining, and applying technical documentation
• Coordinating with the Customer Service Organization (CSO) for seamless operations

This role is a gateway to advancing your technical expertise while contributing to national security objectives.

What youll experience:

• Technologies that arent just top-notch, theyre often top-secret
• A team of bold thinkers committed to exploring whats next
• Opportunities to gain new knowledge - as its discovered

What you bring to the table:

• A Bachelors of Science or Technology degree, a related specialized area or field (or equivalent experience) plus a minimum of 2 years of relevant experience; or Master's degree
• Demonstrate narrowly focused in-depth technical level of practical operational process knowledge in a specific engineering area
• Demonstrate technical competence in the setup, monitoring and documentation of lab equipment

What sets you apart:

• Creative thinking with the ability to multi-task
• Commitment to ongoing professional development
• Team player who thrives in collaborative environments and revels in team success

#CJ1

Salary Note

This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled.

Combined Salary Range

USD $85,997.00 - USD $93,051.50 /Yr.

Company Overview

At General Dynamics Mission Systems, we rise to the challenge each day to ensure the safety of those that lead, serve, and protect the world we live in. We do this by making the worlds most advanced defense platforms even smarter. Our engineers redefine whats possible and our manufacturing team brings it to life, building the brains behind the brawn on submarines, ships, combat vehicles, aircraft, satellites, and other advanced systems.

We pride ourselves in being a great place to work with this shared sense of purpose, committed to a diverse and exciting employee experience that drives innovation and creates a community where all feel welcome and a part of something amazing.

We offer highly competitive benefits and a flexible work environment where contributions are recognized and rewarded. To see more about our benefits, visit https://gdmissionsystems.com/careers/why-work-for-us/benefits

General Dynamics is an Equal Opportunity/Affirmative Action Employer that is committed to hiring a diverse and talented workforce. EOE/Disability/Veteran

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Back To Search Results General Dynamics Mission Systems is a technology integrator and original equipment manufacturer that provides mission critical solutions across ground, sea, air, space and cyberspace.